Admissions Coordinator

Avalon Health Care Group; Spokane (WA); On-site; USD 39,000 - 41,000; Full time

Benefits offered by this job

401K

Medical/Dental/Vision Insurance

FSA & Dependent Care FSA

Life Insurance

AD&D/Disability

Critical Illness/Accident/Hospital Ind

Legal/Identity Protection

Pet Insurance/Auto/Home Insurance

Job summary

Avalon Care Center at Northpointe in Spokane is seeking an Admissions Coordinator with strong communication, problem solving, and teamwork skills. You will collaborate across disciplines to connect people with services and manage the admissions journey from intake to onboarding.

The role requires ensuring a smooth customer experience, accurate documentation, and adherence to regulatory requirements while supporting program initiatives and 24/7 operations. A healthcare background is preferred.

Qualifications

• Excellent written and verbal communication skills; problem solving and decision making abilities.
• Able to work well with an interdisciplinary team and connect people with services.
• Passionate about program initiatives and driving outcomes.

Responsibilities

• Coordinates with nursing for room changes and transfers with maintenance/housekeeping to ensure rooms are ready.
• Ensures admissions process is seamless and customer-friendly with complete documentation and regulatory support.
• Acts as a data entry point into the electronic health record system (CRM or similar).
• Adheres to Code of Conduct and Business Ethics; maintains documentation and reporting responsibilities.
• Participates in Quality Improvement activities as assigned.
• Long hours and frequent weekend work; facility operates 24/365 with rotating shifts possible.

Skills

Communication

Interdisciplinary teamwork

Problem solving

Decision making

Customer service

Sales mindset

Education

Health care management

Medical social work

Marketing

Job description

Avalon Care Center at Northpointe in Spokane has an exciting opportunity for an admissions/marketing professional for an Admissions Coordinator position!

In addition to excellent written/verbal communication, problem solving and decision making abilities, the best candidate will possess the ability to work well with an interdisciplinary team. The ideal candidate will be passionate about connecting people with services, display a versatile, think-outside-the-box style, and have the drive to follow through on program initiatives.

$28.00 - $30.00 /hr

Full time: 8:30 am - 5:00 pm

Full-time Are Eligible For

• 401K
• Medical, Dental & Vision
• FSA & Dependent Care FSA
• Life Insurance
• AD&D, Long Term Disability, Short Term Disability
• Critical Illness, Accident, Hospital Indemnity
• Legal Benefits, Identity Theft Protection
• Pet Insurance and Auto/Home Insurance.

**Placement within the wage range for this position is determined by years of experience, qualifications, and demonstrated ability to perform the essential functions.**

Responsibilities

• Coordinates with nursing resident room changes and works with maintenance and housekeeping to ensure that rooms are cleaned, repaired and ready for transfers and/or new admissions.
• Ensures that the admissions process enhances the customer experience, is seamless, and that all necessary customer service, documentation, and regulatory functions are completed in a pleasant, timely, and customer-friendly manner.
• This position acts as a data entry point into the electronic health record system (CRM or similar)
• Must adhere to Code of Conduct and Business Ethics policy, including documentation and reporting responsibilities.
• Participates in Quality Improvement activities as assigned.
• This position regularly requires long hours and frequent weekend work.
• This is a position in a health care facility open 24 hours a day, 365 days a year. Rotating shifts as well as holiday and working during inclement weather may be required.

Qualifications

• High school diploma.
• Degree in health care management, medical social work or marketing is desirable.
• Exposure to and understanding of the health deliver system, medical vocabulary, and background or interest in sales is desirable.
• Must possess current health certificate/examination required by State Agencies.
• 3-5 years of customer service experience in similar role in a health care setting
• Understands and applies training from in-service education and has ability to instruct personnel during training education and staff meetings.