Admissions Coordinator

Linfield University; McMinnville (OR); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Retirement plan

Paid time off

Holidays

Tuition benefits

Professional development

Employee wellness resources

Job summary

Linfield University is seeking an organized Admissions Coordinator to greet visitors, coordinate campus visits, and manage the student ambassador program. This role oversees front office operations and serves as the primary contact for the Admission Office, helping create memorable experiences for prospective students and families.

You will partner with faculty, staff, coaches, and campus partners to deliver engaging visit experiences, plan large recruitment events, and support enrollment goals.

Qualifications

• High school diploma or equivalent and relevant administrative experience.

Responsibilities

• Coordinate all aspects of campus visit experiences including individual and group visits, tours, and virtual programs.
• Oversee front office operations, greet visitors, answer inquiries, and provide excellent customer service.
• Manage Linfield's Student Ambassador program and scheduling for tours, office support, and events.
• Support recruitment events planning and execution, including Open Houses and specialty visits.
• Collaborate with faculty, staff, coaches, and campus partners to create engaging visit experiences.
• Assist with operational projects that support Enrollment Management initiatives.

Skills

Excellent communication

Customer service

Organizational skills

Multitasking

Attention to detail

Confidentiality

Education

High school diploma or equivalent

Bachelor's degree (preferred)

Tools

Microsoft Office

CRM software

Database software

Job description

Linfield University is seeking an organized, customer‑focused, and energetic Admissions Coordinator to serve as the welcoming face of our Admission Office. In this highly visible role, you will coordinate campus visits, oversee our student ambassador program, and help create memorable experiences for prospective students and their families.

Position Summary

As a member of the Enrollment Services team, the Admissions Coordinator manages Linfield's campus visit program and ensures that every prospective student and family enjoys an engaging, personalized visit experience. This position oversees front office operations, coordinates individual and group visits, manages the student ambassador program, and serves as the primary point of contact for the Admission Office.

What You'll Do

Campus Visit Experience & Event Coordination

• Coordinate all aspects of the prospective student visit experience, including individual visits, daily campus tours, virtual programs, and visit inquiries.
• Plan and execute group visit programs in collaboration with campus and community partners.
• Coordinate logistics and staffing for admissions tables and campus recruitment activities.
• Assist with planning and executing large‑scale recruitment events, including Open Houses and specialty visit programs.
• Partner with faculty, staff, coaches, and student ambassadors to create personalized and engaging visit experiences.

Front Office & Customer Service

• Serve as the first point of contact for the Admission Office, welcoming visitors in person, by phone, and through email.
• Provide accurate information and exceptional customer service to prospective students, families, and campus partners.
• Oversee daily front office operations, including reception, phone coverage, mail distribution, and general office coordination.

Student Ambassador Program

• Coordinate and oversee Linfield's Student Ambassador program.
• Manage ambassador scheduling for campus tours, office support, telecounseling, and special events.
• Ensure ambassadors are prepared for campus visits and understand their responsibilities.
• Support admissions counselors by coordinating ambassador assignments with faculty, facilities, and campus staff.
• Monitor student performance and accountability according to program expectations.

Operations & Office Management

• Support billing processes and budget‑related activities for enrollment events.
• Maintain the Welcome Center to ensure spaces and materials are visitor‑ready.
• Manage office supply inventories and admissions publications.
• Assist with operational projects that support Enrollment Management initiatives.

Process Improvement

• Maintain knowledge of university policies, systems, and procedures to ensure consistency and compliance.
• Identify opportunities to improve campus visit programs and front office operations.
• Proofread recruitment and marketing materials as needed.
• Complete additional projects that support admissions and enrollment goals.

What You'll Bring

Required Qualifications

• High school diploma or equivalent.
• Administrative office or related professional experience.
• Excellent communication, interpersonal, and customer service skills.
• Strong organizational skills with exceptional attention to detail.
• Proficiency with Microsoft Office applications.
• Ability to learn and utilize database software.
• Experience managing multiple priorities in a fast‑paced environment.
• Ability to maintain confidentiality and exercise sound judgment.
• Commitment to supporting Linfield University's mission.

Preferred Qualifications

• Bachelor's degree.
• Experience working in higher education or admissions.
• Familiarity with enrollment management systems or CRM databases.

Knowledge, Skills & Abilities

• Outstanding customer service and relationship‑building skills.
• Strong written and verbal communication abilities.
• Excellent organizational and time management skills.
• Ability to multitask, prioritize, and adapt to changing priorities.
• Initiative and the ability to work both independently and collaboratively.
• Professionalism, integrity, and sound judgment.
• Commitment to fostering an inclusive, welcoming environment for individuals from diverse backgrounds.

Work Schedule

This is a full‑time position working Monday through Friday, 8:00 a.m. – 5:00 p.m. Flexibility is required, including occasional evenings and weekends, to support recruitment events and campus visit programs.

Physical Requirements

• Remain seated or stationary for extended periods while working at a computer and managing front desk operations.
• Communicate effectively in person, by phone, and electronically.
• Frequently move throughout campus to support tours, visits, and admissions events.
• Occasionally lift and move event materials weighing up to 30–40 pounds.
• Operate standard office equipment and perform repetitive hand and wrist movements.
• Work outdoors in varying weather conditions while supporting campus visit activities.
• Work occasional evenings and weekends during admissions events.

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the position.

Benefits

• Medical, dental, and vision insurance
• Retirement plan with university contribution
• Generous paid time off and holidays
• Tuition benefits for employees and eligible family members
• Professional development opportunities
• Employee wellness resources

Equal Opportunity Employer

Linfield University is committed to creating an inclusive community that values diversity and promotes equity. We encourage applications from individuals of all backgrounds who are committed to supporting our mission of learning, life, and community.