Admissions Coordinator

Luxor Healthcare; Kansas City (MO); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Dental insurance

Health insurance

Paid time off

Vision insurance

Job summary

Luxor Healthcare in the Kansas City area seeks an Admissions Director to lead the admissions process for a skilled nursing facility. The ideal candidate has 2+ years of SNF admissions experience, excellent communication, and strong organizational skills to manage referrals, tours, and documentation.

This key role partners with the business office and marketing to verify referrals, coordinate tours with families, and ensure a smooth admission.

Qualifications

• Two to three years experience with the admissions process at a SNF, subacute, rehab, or other health care facility.
• Excellent organizational skills with a detail orientation towards documentation and follow-up.
• Professional telephone skills with the ability to handle referral calls effectively and efficiently, meeting the needs of the referral sources and families.
• Computer experience using a marketing information system.
• Knowledge of managed care industry preferred

Responsibilities

• Obtains referral information from telephone and walk-in inquiries, including complete clinical and financial information necessary for admission committee approval.
• Works in conjunction with the business office to ensure financial verification is accurate and complete before the patient is admitted to the facility.
• Obtains family commitment to tour the facility on 80% of viable referrals. Conducts facility tours with families to ensure their commitment.
• Conducts the admission process of signing in and explaining admission policies to patients and their families. Ensures a smooth transition is achieved and that all paperwork is complete upon admission.
• Monitors and updates facility personnel on pending referrals, admissions, and follow-up needed to solidify admission to facility.
• Informs Marketing Director of any referral source issues that arise during the referral process.
• Develops relationships with referral sources.

Skills

Admissions process

Organizational skills

Telephone skills

Customer service

Communication skills

Tools

Marketing information system

Job description

We are looking for a dynamic and experienced Admissions Director.

The ideal candidate will be a dynamic self-starter with at least two years of experience in a skilled nursing facility and will have excellent communication and organizational skills. We are a large skilled facility, with short term rehab, and long term care, with a strong focus on providing outstanding customer service and care. We offer a competitive salary and great benefits including the chance to be a part of a new team with a great culture. This is an exciting opportunity with a growing company.

Admissions Director Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Admissions Director Schedule:

• 8 hour shift
• Monday to Friday, flex as necessary to meet the needs of the facility

Admissions Director Responsibilities:

• Obtains referral information from telephone and walk-in inquiries, including complete clinical and financial information necessary for admission committee approval.
• Works in conjunction with the business office to ensure financial verification is accurate and complete before the patient is admitted to the facility.
• Obtains family commitment to tour the facility on 80% of viable referrals. Conducts facility tours with families to ensure their commitment.
• Conducts the admission process of signing in and explaining admission policies to patients and their families. Ensures a smooth transition is achieved and that all paperwork is complete upon admission.
• Monitors and updates facility personnel on pending referrals, admissions, and follow-up needed to solidify admission to facility.
• Informs Marketing Director of any referral source issues that arise during the referral process.
• Develops relationships with referral sources.

Admissions Director Qualifications:

• Two to three years experience with the admissions process at a SNF, subacute, rehab, or other health care facility.
• Excellent organizational skills with a detail orientation towards documentation and follow-up.
• Professional telephone skills with the ability to handle referral calls effectively and efficiently, meeting the needs of the referral sources and families.
• Computer experience using a marketing information system.
• Knowledge of managed care industry preferred

Customer Service:

• Presents professional image to consumers through dress, behavior and speech.
• Adheres to Company standards for resolving consumer concerns.
• Ensures that all patient/resident rights are protected.