Admissions Coordinator

1440 Spaulding Nursing and Therapy Center Brighton, Inc.; Boston (MA); On-site; USD 28,000 - 39,000; Full time

Job summary

Spaulding Nursing and Therapy Center Brighton, Inc. is seeking an Admissions Assistant to welcome patients and collect their information for admission. You will review eligibility, coordinate with providers and insurers, and help patients understand their financial responsibilities.

The role supports Mass General Brigham's patient access workflow in a hospital-adjacent setting. The position requires strong communication, attention to detail, and ability to work with diverse populations.

Qualifications

• Education Associate's Degree Healthcare Administration preferred
• Education Associate's Degree Business Administration preferred
• High School Diploma or Equivalent required

Responsibilities

• Communicate with patients, families and healthcare providers to gather required information for admission.
• Review and evaluate patient admission requests to ensure eligibility and appropriateness for admission.
• Documents patients personal and medical information in the system ensuring all necessary information is completed and approved prior to admission.
• Coordinate patient admissions with health care providers, insurance companies and other relevant parties.
• Verify insurance coverage and work with patients and families to resolve any issues related to insurance.
• Assist patients and families with any question or concerns related to the admissions process.

Skills

Communication with patients

Interpersonal skills

Attention to detail

Organizational skills

Medical terminology

Insurance processes

Computer proficiency

Education

Associate's Degree Healthcare Administration

Associate's Degree Business Administration

High School Diploma or Equivalent

Job description

Site: Spaulding Nursing and Therapy Center Brighton, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

Responsible for both welcoming patients and collecting their personal and medical information. Helps to determine whether the patient will be admitted. Review patients' medical benefits and financial responsibility forms. May also arrange services for patients, such as transportation. Does this position require Patient Care? No

Essential Functions

• Communicate with patients, families and healthcare providers to gather required information for admission.
• Review and evaluate patient admission requests to ensure eligibility and appropriateness for admission.
• Documents patients personal and medical information in the system ensuring all necessary information is completed and approved prior to admission.
• Coordinate patient admissions with health care providers, insurance companies and other relevant parties.
• Verify insurance coverage and work with patients and families to resolve any issues related to insurance.
• Assist patients and families with any question or concerns related to the admissions process.

Qualifications

• Education Associate's Degree Healthcare Administration preferred
• Education Associate's Degree Business Administration preferred
• High School Diploma or Equivalent required

Can this role accept experience in lieu of a degree? No

Experience

Experience hospital admissions/healthcare admissions/Patient registration/Patient scheduling/Patient referrals experience 0-1 year preferred

Knowledge, Skills and Abilities

• Computer proficiency required.
• Highly developed communications and interpersonal skills working with diverse populations required.
• Excellent attention to detail.
• Strong organizational and multitasking abilities.
• Knowledge of medical terminology and insurance processes.

Additional Job Details (if applicable)

Physical Requirements

• Standing Occasionally (3-33%)
• Walking Occasionally (3-33%)
• Sitting Constantly (67-100%)
• Lifting Occasionally (3-33%) 20lbs - 35lbs
• Carrying Occasionally (3-33%) 20lbs - 35lbs
• Pushing Rarely (Less than 2%)
• Pulling Rarely (Less than 2%)
• Climbing Rarely (Less than 2%)
• Balancing Occasionally (3-33%)
• Stooping Occasionally (3-33%)
• Kneeling Rarely (Less than 2%)
• Crouching Rarely (Less than 2%)
• Crawling Rarely (Less than 2%)
• Reaching Occasionally (3-33%)
• Gross Manipulation (Handling) Constantly (67-100%)
• Fine Manipulation (Fingering) Frequently (34-66%)
• Feeling Constantly (67-100%)
• Foot Use Rarely (Less than 2%)
• Vision - Far Constantly (67-100%)
• Vision - Near Constantly (67-100%)
• Talking Constantly (67-100%)
• Hearing Constantly (67-100%)

Remote Type / Work Location

Onsite Work Location 100 North Beacon Street

Scheduled Weekly Hours

40

Employee Type

Regular

Work Shift

Day (United States of America)

Pay Range

$19.81 - $28.30/Hourly Grade 3 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth.

EEO Statement

1440 Spaulding Nursing and Therapy Center Brighton, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline. Combat disease. Hold a hand. Help people. Impact the world. Mass General Brigham is a passionate, welcoming community where minds meet caring hearts. Come be a part of the world’s most powerful force in medicine, where every role is important in changing lives. Are you ready? Our history includes New England hospitals founded over 200 years ago, some of the first and most prestigious hospitals in the world. Built on the legacy of two leading academic medical centers, we’re more than a system—we’re leaders in the practice of medicine. Mass General Brigham is committed to serving the community. We are dedicated to enhancing patient care, teaching and research, and taking a leadership role as an integrated health care system. We recognize that increasing value and continuously improving quality are essential to maintaining excellence.