Admissions Coordinator

Calo Programs; Arrowhead Beach (MO); On-site; USD 55,000 - 62,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

Paid Parental Leave

Life & Disability Coverage

401(k) with Company Match

PTO & Holidays

Employee Assistance Program (EAP)

Job summary

Calo Programs in Missouri is seeking an Admissions Coordinator to warmly guide families, referral partners, and professionals through the admissions process from inquiry to enrollment at Lake of the Ozarks. This on-site role requires empathy, organization, and strong communication to ensure a compassionate, efficient experience.

You will manage tours, meetings, records in Salesforce and BestNotes, coordinate events, and partner with multiple teams, with some travel for conferences.

Qualifications

• Must be at least 21 years of age.
• High school diploma or GED required; bachelor’s degree strongly preferred.
• Experience in residential treatment, behavioral health, or admissions is a plus.
• Strong interpersonal, organizational, and communication skills.
• Ability to pass a background check and health requirements.
• Willingness to travel occasionally for events and conferences.

Responsibilities

• Serve as the primary point of contact for prospective families, referral sources, and treatment professionals.
• Guide families through the admissions process with empathy, professionalism, and attention to detail.
• Coordinate and facilitate virtual and in-person tours, enrollment meetings, and follow-ups.
• Maintain accurate records in Salesforce and BestNotes; ensure all documentation is complete and compliant.
• Support marketing and outreach efforts, including attending expos, conferences, and professional events (some travel required).
• Develop a deep understanding of developmental trauma, ACEs, and Calo’s unique clinical model.
• Collaborate with internal teams to ensure timely and successful admissions.
• Learn and support funding processes including Medicaid, school district contracts, and Single Case Agreements.

Skills

Interpersonal skills

Organizational skills

Communication skills

Relationship-building

Customer service orientation

Willingness to travel

Education

High school diploma or GED

Bachelor’s degree preferred

Tools

Salesforce

BestNotes

Job description

Salary: $55,000 - $62,000 yearly DOE

Schedule: Monday - Friday (9AM - 5PM)

Location: 130 Calo Lane, Lake Ozark, MO 65049

On-Site Position

Are you passionate about making a difference in the lives of children, teens, and families? Do you thrive in a dynamic, people-centered environment where every interaction matters? Calo Programs, a nationally recognized leader in trauma-informed care, is seeking a warm, organized, and driven Admissions Coordinator to join our team in the beautiful Lake of the Ozarks region.

As an Admissions Coordinator (AC), you’ll be the welcoming face and guiding hand for families, referral partners, and professionals navigating the admissions process. Reporting to the Director of Admissions, you’ll play a vital role in ensuring a smooth, compassionate, and efficient experience from the first inquiry to enrollment.

This is a highly interactive role that blends relationship-building, administrative precision, and mission-driven service. You’ll collaborate across departments, represent Calo at events and conferences, and help families take the first step toward healing.

Responsibilities

• Serve as the primary point of contact for prospective families, referral sources, and treatment professionals.
• Guide families through the admissions process with empathy, professionalism, and attention to detail.
• Coordinate and facilitate virtual and in-person tours, enrollment meetings, and follow-ups.
• Maintain accurate records in Salesforce and BestNotes; ensure all documentation is complete and compliant.
• Support marketing and outreach efforts, including attending expos, conferences, and professional events (some travel required).
• Develop a deep understanding of developmental trauma, ACEs, and Calo’s unique clinical model.
• Collaborate with internal teams to ensure timely and successful admissions.
• Learn and support funding processes including Medicaid, school district contracts, and Single Case Agreements.

Qualifications

• Must be at least 21 years of age.
• High school diploma or GED required; bachelor’s degree in a related field strongly preferred.
• Experience in residential treatment, behavioral health, or admissions is a plus.
• Strong interpersonal, organizational, and communication skills.
• Ability to pass a background check and meet health requirements.
• Willingness to travel occasionally for events and conferences.

Benefits

• Medical, Dental & Vision Insurance – Multiple plan options including PPO and HDHPs with HSA eligibility and company contributions.
• Paid Parental Leave – Up to 6 weeks fully paid for exempt employees and 4 weeks for non-exempt.
• Life & Disability Coverage – Company-paid life, AD&D, and long-term disability; voluntary life and optional short-term disability available.
• 401(k) with Company Match – Retirement savings with matching contributions after eligibility period.
• PTO & Holidays – Competitive PTO accrual plans and paid holidays throughout the year.
• Employee Assistance Program (EAP) – Free, confidential support for life’s challenges.

CALO is an Equal Employment Opportunity Employer. We are committed to enriching the therapeutic and healing experience we offer through the diversity of our employees and community. We actively seek to recruit and support a broadly diverse staff who contribute to our excellence, diversity of viewpoints and experiences, and relevance in a global society. CALO does not discriminate on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, marital status, veteran status, or any other protected status under applicable laws. Accommodations are available for applicants with disabilities.