Admissions Coordinator

Peerstar, LLC; Altoona, Northern (PA, KY); Hybrid; USD 42,000 - 56,000; Full time

Benefits offered by this job

Health Insurance

Dental & Vision Insurance

401k with Match

Paid Time Off

Job summary

Peerstar, LLC in Pennsylvania seeks an Admissions Coordinator to manage the admissions process from referral receipt through scheduling of the Initial IRP. This in-office role requires precise data entry, eligibility checks, authorization coordination, and clear communication across internal teams and external partners.

The ideal candidate will handle multiple admissions, maintain compliant records, and work with EMR and CRM systems to ensure timely admissions and accurate documentation.

Qualifications

• 1-2 years of experience in admissions, care coordination, or related administrative healthcare role.
• Experience with insurance verification and authorization management preferred.
• Familiarity with behavioral health, Medicaid programs, or peer support services a plus.
• Proficiency with EMR and CRM systems; experience with Credible or Salesforce a plus.
• Strong attention to detail, organizational skills, and professional communication.
• Comfortable managing multiple admissions simultaneously in a fast-paced environment.

Responsibilities

• Receive and process referrals via email, website, fax, and phone; promptly contact peers to begin the admissions process
• Create and maintain peer records in the company’s EMR and CRM in accordance with established workflows
• Complete peer profiles including program selection, status, screening questions, and required documentation
• Verify eligibility, mental health diagnoses, functional impairment, and insurance coverage through PROMISE or applicable county funding sources
• Request, track, and document authorizations for applicable payors; enter authorization and billing information accurately into Credible
• Ensure admission records are complete, compliant, and audit-ready prior to admissionSchedule the Initial IRP with the assigned IRP Specialist and coordinate a smooth handoff to the clinical team
• Monitor for completion of the Initial IRP and review documentation for accuracy, required elements, and signatures
• Update Salesforce and Credible to reflect admission completion and admission date
• Track and report admissions activity and outcomes through an established admissions scorecard

Skills

Attention to detail

Organizational skills

Communication

Multisystem navigation

Data entry

Compliance

Tools

EMR systems

CRM systems

Salesforce

Credible

PROMISE

Job description

Admissions Coordinator

Summary:

The Admissions Coordinator manages the admissions process from referral receipt through completed admission and scheduling of the Initial IRP. This full-time, in-office role ensures accurate data entry, eligibility verification, authorization coordination, and timely communication across internal teams and external partners.

We are seeking a candidate with strong attention to detail who can navigate multiple systems and workflows while maintaining compliance and quality standards throughout each admission.

Benefits:

• Health Insurance
• Dental & Vision Insurance
• 401k with Match
• Paid Time Off

Responsibilities:

• Receive and process referrals via email, website, fax, and phone; promptly contact peers to begin the admissions process
• Create and maintain peer records in the company’s EMR and CRM in accordance with established workflows
• Complete peer profiles including program selection, status, screening questions, and required documentation
• Verify eligibility, mental health diagnoses, functional impairment, and insurance coverage through PROMISE or applicable county funding sources
• Request, track, and document authorizations for applicable payors; enter authorization and billing information accurately into Credible
• Ensure admission records are complete, compliant, and audit-ready prior to admissionSchedule the Initial IRP with the assigned IRP Specialist and coordinate a smooth handoff to the clinical team
• Monitor for completion of the Initial IRP and review documentation for accuracy, required elements, and signatures
• Update Salesforce and Credible to reflect admission completion and admission date
• Track and report admissions activity and outcomes through an established admissions scorecard

Qualifications:

• 1-2 years of experience in admissions, care coordination, or a related administrative healthcare role; preferred
• Experience with insurance verification and authorization management preferred
• Familiarity with behavioral health, Medicaid programs, or peer support services a plus
• Proficiency with EMR and CRM systems; experience with Credible or Salesforce a plus
• Strong attention to detail, organizational skills, and professional communication
• Comfortable managing multiple admissions simultaneously in a fast-paced environment

About Peerstar:

Peerstar is Pennsylvania’s largest and most established peer support provider, delivering Medicaid-funded, home and community-based services statewide. Our work centers on recovery, engagement, and individualized support plans. Our peers are located throughout Pennsylvania, while our corporate operations team is based in Clifton, New Jersey.