ADMISSIONS COORD II

Covenant Health; Oregon (WI); On-site; USD 40,000 - 65,000; Full time

Job summary

Covenant Health’s Fort Loudoun Medical Center seeks an Admissions Coordinator to manage admission functions for therapy center outpatient services. The role also handles billing liaison work, verifies benefits, and coordinates new admissions.

Under clinic manager supervision, you will cooperate with clinicians on processes, documentation, authorizations, and patient accounts to ensure smooth admissions and accurate records.

Qualifications

• Maintains public relations with patients, families, referral sources, and staff.
• Answers calls regarding registration, schedule, charges, and accounts.
• Collaborates with clinicians on admission processes and reimbursement issues.
• Verifies benefits and pre-certifies outpatient admissions with insurers.
• Assists in obtaining authorizations as needed.
• Tracks Medicare certifications/recertifications for physician signature.

Responsibilities

• Coordinates admissions for therapy center outpatient services.
• Maintains staff schedules and runs charges daily.
• Registers, re-registers and discharges patients in the system.

Skills

Public relations

Phone handling

Documentation

Billing coordination

Communication

Job description

Admissions Coordinator, Therapy Center

Fort Loudoun Medical Center , part of Covenant Health, is an 87,000-square-foot hospital serving Loudon County and surrounding communities. Based in Lenoir City, TN, with more than 200 physicians across 29 specialties, the facility offers advanced technology including MRI, CT, ultrasound, diagnostic X-rays, women’s imaging, and nuclear medicine unique to the region. Featuring private patient rooms and comprehensive services such as emergency care, surgery, and specialized treatments, our dedicated team of physicians, staff, and volunteers is committed to providing excellent care to every patient, every time.

Full Time, 80 Hours Per Pay Period, Day Shift

Position Summary

Under the supervision of the clinic manager, coordinates the admission functions to therapy centers outpatient services. Monitors and pursues unpaid patient accounts. Serves as financial liaison. This role is specific to high volume clinics as defined by average treatment statistics, patient visits and patient admissions per year. Current high volume criteria will be determined by Therapy leadership in conjunction with Compensation on an as needed basis.

Responsibilities

• Maintains and fosters effective public relations with patients, families, referral sources, third party payors, and staff.
• Serves as primary position for answering phone calls relating to registration, schedule, charges and accounts.
• Collaborates with clinicians regarding admission processes, conferences, documentation, and reimbursement issues.
• Verifies benefits and pre-certifies all outpatient admissions with insurance carriers. Enters information into account notes. Assists in obtaining authorizations as needed.
• Assesses alternative payment arrangements for or explains co-payments to patient and/or family prior to admission.
• Tracks Medicare certifications/recertifications for physician signature and authorization.
• Coordinates assignment of new admissions. Registers, re-registers and discharges patients from the system. Compiles and distributes chart to therapists.
• Maintains staff schedules and runs charges daily.