Admissions Concierge - Patient Registration (ED)

Marin General Hospital; California; On-site; USD 44,000 - 62,000; Full time

Job summary

MarinHealth is seeking an Admitting Representative (ED) for its Greenbrae, CA campus. The role coordinates efficient inpatient admissions and outpatient registrations, ensures accurate patient information, and minimizes wait times while maintaining high patient satisfaction.

The position requires a HS diploma or GED, with an Associate degree preferred, and 1+ year experience in admitting/registration or related healthcare clerical work.

Qualifications

• High School diploma or GED required; an Associate degree in healthcare or business preferred.
• 1+ years of experience in Admitting/Registration, Pre-admission, Insurance Verification, or healthcare clerical work preferred.
• Basic Life Support (BLS) required within 90 days of hire.
• Integrative Agitation Management IAMTAC required within 30 days of hire.
• Strong communication and customer service skills; English and Spanish helpful.

Responsibilities

• Register patients accurately and in a timely manner for inpatient and outpatient services.
• Collect deposits, copayments, deductibles, and other payments as required.
• Verify insurance benefits and obtain authorizations as needed.
• Escort patients to care areas and assist with mobility as required.
• Answer phones professionally and relay information timely.
• Maintain HIPAA compliance and protect patient information.

Skills

Communication

Customer service

Multitasking

Languages (English/Spanish)

Education

High School diploma or GED

Associates degree preferred

Job description

MarinHealth is seeking an Admitting Representative (ED) for its Greenbrae, CA campus. The role coordinates efficient inpatient admissions and outpatient registrations, ensures accurate patient information, and minimizes wait times while maintaining high patient satisfaction.

The position requires a HS diploma or GED, with an Associate degree preferred, and 1+ year experience in admitting/registration or related healthcare clerical work.