Admissions Concierge & Outreach Specialist

Savannah College of Art and Design; Atlanta (GA); Presencial; USD 42.000 - 62.000; Jornada completa

Descripción de la vacante

Savannah College of Art and Design is seeking an admission concierge guide to support both in-person and virtual recruitment, including LivePerson shifts and information sessions. You’ll also provide coverage for summer programs and other admission events.

You will host campus tours, assist prospective students and families, and collaborate with admission advisers. Travel and flexible hours, including weekends, are expected to meet recruitment goals and engage applicants.

Formación

• Advanced communication and customer service skills.
• Ability to work Tues.–Sat.
• Ability to travel as needed.
• 10–20% travel requirement.

Responsabilidades

• Identify and recruit high-quality students for all locations and market segments.
• Build networking opportunities with teachers, counselors, students, parents, and alumni through prospect outreach and individualized attention
• Maintain prompt follow-up communication with prospective students about the university and the admission process
• Use SCAD's web chat tool to maximize outreach across all SCAD locations and support Liveperson shifts
• Ensure the highest proportion of right-fit students complete their applications and understand SCAD opportunities
• Meet prospective visiting students, lead university tours, attend SCAD Days, and participate in special events
• Participate in admission training and stay current with university policies, events, accolades, and programs of study
• Develop partnerships with admission advisers and provide leadership feedback and ideas
• Occasionally travel to represent the university at school events and information sessions
• Maintain flexibility throughout the recruitment year to support institutional and personal growth

Conocimientos

Communication

Customer Service

Flexible Schedule

Travel Ready

Descripción del empleo

Savannah College of Art and Design is seeking an admission concierge guide to support both in-person and virtual recruitment, including LivePerson shifts and information sessions. You’ll also provide coverage for summer programs and other admission events.

You will host campus tours, assist prospective students and families, and collaborate with admission advisers. Travel and flexible hours, including weekends, are expected to meet recruitment goals and engage applicants.