Admissions & Community Outreach Specialist

Victorian Senior Care; Garner (NC); On-site; USD 42,000 - 68,000; Full time

Job summary

Victorian Senior Care in Garner, NC is seeking a Community Liaison to assess resident needs, verify care placement, and ensure ongoing quality of care throughout the stay. You will be the primary contact for referrals, tours, and admissions, building trusted relationships in the community.

This role rewards a proven sales mindset with incentive pay and commission on first month's cost of care for moves. You must be able to travel up to 50% and maintain schedules, paperwork, and compliance while

Qualifications

• Must have a High School Diploma or GED; some college is preferred.
• Must possess proven skills in sales, written and verbal communication, organization and evaluation.
• Must have the ability and willingness to perform cold calls and telephone sales calls.
• Must possess good computer skills with emphasis on working in spreadsheets.

Responsibilities

• Create a network of referral sources
• Track leads and commitment rates
• Conduct tours of the facility
• Assess potential residents to ensure the facility can meet their needs
• Meet sales goals
• Verify financial resources of referrals
• Facilitate the admission and ensure all paperwork is completed as required
• Monitor guest-relations program with staff in facility
• Perform other duties as required by circumstances
• Help maintain the self-respect, personal dignity and physical safety of each resident
• Be familiar with and able to apply all the home's accident, fire safety, OSHA and emergency procedures
• Be familiar with the Adult Care Home Residents' Bill of Rights and assist residents with exercising these rights
• Assure careful treatment of Adult Care Home equipment and utilization of supplies
• Be responsible for reading and adhering to all Adult Care Home and employee policies
• Participate in job-related continuing education as required

Skills

Sales experience

Written and verbal communication

Organization skills

Cold calls

Telephone sales

Computer skills

Driving

Education

High School Diploma or GED

Some college is preferred

Tools

Spreadsheets

Job description

Victorian Senior Care in Garner, NC is seeking a Community Liaison to assess resident needs, verify care placement, and ensure ongoing quality of care throughout the stay. You will be the primary contact for referrals, tours, and admissions, building trusted relationships in the community.

This role rewards a proven sales mindset with incentive pay and commission on first month's cost of care for moves. You must be able to travel up to 50% and maintain schedules, paperwork, and compliance while