Admissions Clerk, Full-time

SageWest Health Care; Lander (WY); On-site; USD 30,000 - 40,000; Full time

Job summary

SageWest Health Care in Wyoming is seeking a full-time Admissions Clerk for the Emergency Room. The role involves patient registration, verifying insurance, and coordinating with physician offices. Ideal candidates will have excellent communication skills, attention to detail, and proficiency in Microsoft Office. Previous experience in a hospital or medical setting is preferred. Shifts are Thursday through Sunday. Join us in providing high-quality, family-friendly care to our patients.

Qualifications

• Excellent communication and customer service skills are essential.
• Strong attention to detail and accuracy in data entry is required.
• Proficiency in Microsoft Office applications needed.
• Ability to manage multiple tasks and work under pressure is important.

Responsibilities

• Perform patient registration for admissions and ER services.
• Verify patient information and distribute documents to patients.
• Coordinate with departments to facilitate admissions process.
• Collect payments and ensure compliance with HIPAA regulations.

Skills

Excellent communication and customer service skills

Strong attention to detail

Proficiency in Microsoft Office

Knowledge of insurance verification

Ability to manage multiple tasks

Strong organizational skills

Education

High School Diploma or Equivalent

Job description

Admissions Clerk, Emergency Room, Riverton

Full‑time Thursday/Friday/Saturday and every other Sunday 6:00 AM - 6:00 PM.

At SageWest Health Care, we are committed to providing our patients with the highest quality, family‑friendly care available. SageWest Health Care is located in Fremont County, Wyoming, encompassing two hospitals, one in Riverton and one in Lander. Each offers a wide range of healthcare services, including inpatient medical services, emergency room services, surgical services, imaging services, laboratory diagnostic services, primary care, infusion services, and women’s health.

Job Summary

The Admissions Clerk is responsible for performing reception, registration, and clerical duties associated with patient admissions for inpatient, outpatient, and emergency room services. This role involves obtaining accurate demographic, billing, and clinical information, ensuring appropriate documentation, and maintaining communication with internal and external stakeholders to facilitate the admissions process.

Essential Functions

• Perform patient registration for scheduled and unscheduled admissions, outpatient procedures, and ER services.
• Obtain and verify patient demographic, billing, and insurance information, ensuring accuracy and completeness.
• Distribute and explain forms, documents, and educational handouts to patients or their caregivers.
• Coordinate with physician offices, nursing units, and other departments to facilitate the admissions process.
• Verify insurance benefits and obtain pre‑certifications/authorizations as required.
• Collect co‑pays, deductibles, and other payments, and provide financial counseling referrals when necessary.
• Maintain accurate records of all patient interactions and document actions taken to resolve patient inquiries.
• Participate in call rotations as scheduled to provide coverage for the admissions desk.
• Ensure compliance with hospital policies regarding patient confidentiality and HIPAA regulations.
• Maintain a clean and organized workspace, including sanitizing telephones and workstations.
• Assist with other administrative duties as assigned by the Admissions Supervisor.

Knowledge / Skills / Abilities / Expectations

• Excellent communication and customer service skills.
• Strong attention to detail and accuracy in data entry.
• Proficiency in Microsoft Office applications (Word, Excel, Outlook).
• Basic knowledge of insurance verification and billing processes.
• Ability to manage multiple tasks and work under pressure in a high‑stress environment.
• Strong organizational and time management skills.

Qualifications

Education

• High School Diploma or Equivalent including education equivalent to completion of secondary school or demonstrated ability to perform the essential functions of the role. (Preferred)

License / Certification

• None

Experience

• Prior Experience in a hospital or medical office setting (Preferred) and prior experience that demonstrates ability to work effectively under minimal supervision in a fast‑paced environment (Required)