Admissions Clerk

ScionHealth; Lander (WY); On-site; USD 32,000 - 46,000; Full time

Job summary

SageWest Health Care in Fremont County, Wyoming, is seeking a Patient Access Registrar to coordinate patient registration, verify insurance, secure pre-certifications, and collect payments in a busy acute care hospital.

The role emphasizes accurate data entry, clear communication with patients and staff, HIPAA compliance, and efficient handling of multiple tasks in a fast-paced environment.

Qualifications

• High School Diploma or Equivalent required or demonstrated ability to perform essential functions.
• Experience in healthcare registration, scheduling, or patient access preferred.
• Knowledge of medical terminology and insurance verification preferred.

Responsibilities

• Register patients for inpatient, outpatient, and emergency services with accurate demographic and financial information.
• Verify insurance eligibility, benefits, and authorization requirements for scheduled services.
• Explain financial obligations (co-pays, deductibles, payment options) to patients.
• Collect payments, issue receipts, and balance cash drawers daily.
• Communicate with clinical staff and offices to coordinate admissions and appointments.
• Distribute and explain forms and educational materials to patients and families.
• Respond to patient inquiries regarding registration, insurance, and billing processes.
• Maintain patient confidentiality and HIPAA compliance; document interactions and update EMR accordingly.
• Assist with rescheduling and managing patient appointments as needed.

Skills

Excellent communication

Data entry accuracy

Insurance verification

Multitasking

Microsoft Office

EMR systems

Education

High School Diploma or Equivalent

Tools

Microsoft Office

Electronic Medical Record (EMR) systems

Job description

Description

At SageWest Health Care, we are committed to providing our patients with the highest quality, family-friendly care available. SageWest Health Care is located in Fremont County, Wyoming, encompassing two hospitals, one in Riverton and one in Lander. Each offers a wide range of healthcare services, including inpatient medical services, emergency room services, surgical services, imaging services, laboratory diagnostic services, primary care, infusion services, and women’s health.

Job Summary

The Patient Access Registrar is responsible for coordinating patient registration, insurance verification, and financial clearance processes to ensure accurate and timely patient access to services. This role involves collecting patient information, verifying insurance eligibility, securing pre-certifications, and collecting payments while maintaining exceptional customer service standards in an acute care hospital setting.

Essential Functions

• Register patients for inpatient, outpatient, and emergency services, ensuring the accuracy of demographic and financial information.
• Verify insurance eligibility, benefits, and authorization requirements for scheduled services.
• Provide patients with information on financial obligations, including co-pays, deductibles, and payment options.
• Collect and document payments, issue receipts, and balance cash drawers daily.
• Communicate with clinical staff, physician offices, and ancillary departments to facilitate patient admissions and appointments.
• Distribute and explain forms, documents, and educational materials to patients and family members.
• Respond to patient inquiries regarding registration, insurance, and billing processes.
• Maintain patient confidentiality and comply with HIPAA guidelines in handling patient information.
• Document all patient interactions and update electronic medical records as required.
• Assist with rescheduling and managing patient appointments as needed.

Knowledge/Skills/Abilities/Expectations

• Excellent communication and customer service skills.
• Strong attention to detail and accuracy in data entry.
• Basic knowledge of insurance verification and medical terminology.
• Ability to manage multiple tasks in a fast-paced environment.
• Proficiency in Microsoft Office and electronic medical record systems.
• Ability to maintain a professional demeanor under stressful situations.

Qualifications

Education

• High School Diploma or Equivalent including education equivalent to completion of secondary school or demonstrated ability to perform the essential functions of the role (Preferred).

Licenses/Certifications

• None required

Experience

• 1+ years in a healthcare registration, scheduling, or patient access setting (Preferred)
• Prior Experience with medical terminology and insurance verification (Preferred)