Admissions & Census Strategy Director

Community Wellness Partners; Town of Clinton (NY); On-site; USD 90,000 - 100,000; Full time

Job summary

Community Wellness Partners is seeking an Admissions Director to oversee referral, admission, and bed management for the nursing home and skilled rehabilitation unit in Clinton, NY. The role focuses on census growth through effective intake coordination, rapid referral responses, and strong payer communication.

You will collaborate with hospital discharge planners, physicians, families, and an interdisciplinary team to ensure clinically appropriate admissions and smooth transitions.

Qualifications

• Bachelor’s degree preferred
• 2 years of experience in skilled nursing admissions or related healthcare field
• Knowledge of Medicare, Medicaid, managed care, and post-acute reimbursement
• Experience with electronic medical records and referral management systems

Responsibilities

• Maintain target census levels for long-term care and short-term rehabilitation units.
• Manage daily referral activity, admissions pipeline, pending referrals, and bed availability.
• Respond rapidly to referrals from hospitals, physicians, ACOs, managed care organizations, and community sources.
• Review referrals for clinical appropriateness, financial viability, payer authorization requirements, and operational fit.
• Coordinate with nursing, therapy, and administration regarding acceptance decisions.
• Facilitate timely admissions including evenings, weekends, or holidays as needed for census management.
• Track admissions, denials, lost referrals, payer mix, and conversion rates.
• Serve as the primary point of contact for incoming referrals and admission inquiries.
• Build strong working relationships with hospital case managers, discharge planners, insurance representatives, and referral sources.
• Communicate clearly and professionally regarding bed availability, specialty services, and admission criteria.
• Ensure rapid turnaround on referral reviews and admission decisions.
• Collaborate with leadership to optimize payer mix and strategically manage bed utilization.
• Monitor Medicare, managed care, Medicaid, private pay, and other payer sources.
• Verify insurance benefits and coordinate authorization processes with clinical and billing teams.
• Work with finance and case management to minimize avoidable denials and admission delays.
• Conduct tours and admission discussions with prospective residents and families.
• Educate residents and families regarding services, insurance coverage, facility policies, and admission requirements.
• Assist with completion of admission paperwork and coordination of move-in logistics.
• Address concerns professionally and escalation issues appropriately.
• Participate in morning meetings, census review meetings, and utilization discussions.
• Collaborate with nursing leadership, therapy, social work, dietary, housekeeping, and medical providers to support successful admissions and transitions.
• Communicate anticipated admissions and discharge activity to operational departments.
• Ensure admissions practices comply with all federal, state, and facility regulations.
• Maintain confidentiality in accordance with HIPAA requirements.
• Ensure accurate and timely documentation related to admissions, referrals, and payer communications.
• Support community relationship efforts in coordination with the community engagement/sales representative.
• Participate in occasional networking events, hospital meetings, and professional outreach activities.
• Represent the organization professionally within the healthcare community.

Job description

Community Wellness Partners is seeking an Admissions Director to oversee referral, admission, and bed management for the nursing home and skilled rehabilitation unit in Clinton, NY. The role focuses on census growth through effective intake coordination, rapid referral responses, and strong payer communication.

You will collaborate with hospital discharge planners, physicians, families, and an interdisciplinary team to ensure clinically appropriate admissions and smooth transitions.