Admissions & Authorization Specialist

University of California - Irvine Health; Irvine (CA); On-site; USD 51,577,000 - 74,501,000; Full time

Job summary

University of California - Irvine Health is seeking an Authorization Specialist to obtain all necessary authorizations in accordance with established guidelines. Your role includes verifying eligibility, obtaining benefit information, and generating letters for authorizations, while supporting Member Services and the Call Center.

The position requires strong communication, proficiency with office equipment, and ability to work variable shifts including evenings, weekends, and holidays in Irvine,

Qualifications

• Must possess the skill, knowledge and ability essential to the successful performance of assigned duties.
• Must demonstrate customer service skills appropriate to the job.
• Must be able to work weekends/holidays.
• Demonstrated experience using office equipment such as a printer, copier, fax, scanner.
• Demonstrated experience using multi-line telephone system.
• Demonstrated experience using a computer, including data entry and retrieval.
• Demonstrated effective written and verbal communication skills.
• Ability to work variable shifts including evenings, nights, weekends, and holidays.
• Ability to read, write and speak English.

Responsibilities

• Obtain all necessary authorizations per guidelines.
• Verify eligibility and obtain benefit information.
• Generate letters for authorizations.
• Respond to Member Services and Call Center inquiries and resolve authorization issues.

Skills

Customer service

Office equipment usage

Multi-line phone

Data entry

English literacy

Shift flexibility

Written and verbal communication

Tools

TDS

Signature

IDX

Job description

University of California - Irvine Health is seeking an Authorization Specialist to obtain all necessary authorizations in accordance with established guidelines. Your role includes verifying eligibility, obtaining benefit information, and generating letters for authorizations, while supporting Member Services and the Call Center.

The position requires strong communication, proficiency with office equipment, and ability to work variable shifts including evenings, weekends, and holidays in Irvine,