Admissions Assistant (Must Be Available Most Weekends)

Workstream; Tracy (CA); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Health Benefits – Medical, dental, and

401(k) with company match

Company paid Life and disability

Paid Time Off

Employee Assistance program

Identity Theft and Travel insurance

Bene-Hub discounts

Job summary

Workstream is seeking an Admissions Clerk to assist with patient transfers and arrivals, manage referrals, verify insurances, and handle routine office duties in a facility setting.

You will interview patients/guardians, answer admissions questions, ensure rooms are ready, and maintain bed counts while complying with privacy regulations.

This role emphasizes professional communication, multi-tasking, and excellent organizational skills in a team-oriented environment.

Qualifications

• High School diploma or equivalent.
• Basic knowledge of nursing home and/or business language and technology.
• Computer skills needed to perform clinical documentation and other data entry.
• Ability to multi-task and treat everyone at work kindly and professionally.
• Outstanding written, verbal, organizational and time management skills.
• Proven customer service or other professional/emotional maturity training or experience.
• Works collaboratively and independently, following procedures and guidelines.
• Completes tasks on time, reporting on successes, challenges, and offering solutions to problems.

Responsibilities

• Reviews referrals, assisting with patients/guardians/advocates interviews to secure all necessary information and paperwork as needed for admitting to the facility
• Answers phones, inquiries and questions regarding the admissions process
• Ensures that rooms are ready for incoming patients/residents
• Welcomes new patients/residents – ensuring a positive experience for all involved
• Maintains an accurate count of available beds, updated list of all residents and their assigned rooms, reporting and providing copies as needed to requesting agencies and authorized personnel in accordance with all privacy regulations and policies
• Admit, transfer, and discharge residents in accordance with all regulations and company policies and procedures
• Reviews, updates, provides and explains admission information packets (e.g., resident rights, notice of privacy practices, admissions contract, etc.)

Skills

Customer service

Multi-tasking

Professionalism

Strong communication

Teamwork

Privacy compliance

Education

High School diploma or equivalent

Job description

Position Summary

Assists with patient/resident transfers and arrivals to the facility, scheduling and ensuring a positive experience for all involved, follows up on referrals, verifies insurances and other required authorizations and general office duties.

Qualifications

If you meet the below – please apply!

• High School diploma or equivalent
• Basic knowledge of nursing home and/or business language and technology
• Computer skills needed to perform clinical documentation and other data entry
• Ability to multi-task and treat everyone at work kindly and professionally
• Outstanding written, verbal, organizational and time management skills
• Proven customer service or other professional/emotional maturity training or experience
• Works collaboratively and independently, following procedures and guidelines
• Completes tasks on time, reporting on successes, challenges, and offering solutions to problems

Responsibilities

• Reviews referrals, assisting with patients/guardians/advocates interviews to secure all necessary information and paperwork as needed for admitting to the facility
• Answers phones, inquiries and questions regarding the admissions process
• Ensures that rooms are ready for incoming patients/residents
• Welcomes new patients/residents – ensuring a positive experience for all involved
• Maintains an accurate count of available beds, updated list of all residents and their assigned rooms, reporting and providing copies as needed to requesting agencies and authorized personnel in accordance with all privacy regulations and policies
• Admit, transfer, and discharge residents in accordance with all regulations and company policies and procedures
• Reviews, updates, provides and explains admission information packets (e.g., resident rights, notice of privacy practices, admissions contract, etc.)

Benefits

• Competitive pay
• Health Benefits – Medical, dental, and vision coverages with company paying majority of costs for Medical HMO (with buy up plan options available)
• 401(k) with company match (company match begins after 1 year of service)
• Company paid Life and disability insurance
• Paid Time Off (Vacation, Sick, Holiday)
• Employee Assistance program
• Identity Theft and Travel insurance protections
• Bene-Hub employee sponsored discount programs and many more….

We are proud to be an equal opportunity employer.

*Benefits available to full-time employees.