Admissions Assistant

City View Multi Care Center; Cicero (IL); On-site; USD 42,000 - 62,000; Full time

Job summary

City View Multi Care Center seeks an Admissions and Marketing Coordinator to manage referrals, coordinate admissions with physicians and discharge planners, and promote the facility to referral sources. The role involves maintaining relationships with hospitals, social workers, and discharge planners, and handling admission paperwork efficiently.

Requirements include LTC experience, English proficiency, independent decision-making, strong customer service, and willingness to travel.

Qualifications

• Long term care experience, preferably in admissions/marketing.
• Bachelor’s Degree preferred.
• Must be able to read, write, and speak English clearly.
• Ability to make independent decisions when needed.
• Must interact tactfully with residents, families, visitors, staff and others.
• Demonstrated leadership and supervisory abilities.
• Willing to travel.

Responsibilities

• Answer referrals in a timely manner.
• Coordinate admissions with physicians and discharge planners for smooth transitions.
• Market the facility to referral sources to gain new business.
• Build and maintain relationships with hospitals, physicians, social workers, discharge planners and other referral sources.
• Complete admission paperwork timely and ensure all required paperwork is in place.
• Verify payer sources and ensure referral is clinically approved prior to admission.
• Coordinate communications with the Admissions Director/Administrator and follow up on concerns.
• Maintain filings, census tracking, and PCC data entry as required.

Skills

Admissions

Marketing

Customer service

Relationship building

Communication

Travel

Education

Bachelor’s Degree preferred

Tools

PCC

Computer skills

Job description

City View Multi Care Center -

JOB DUTIES:

• Answer referrals in a timely manner
• Work with physicians and hospital discharge planners to arrange a smooth transition to the facility.
• Market the facility to referral sources to gain new business
• Build and maintain relationships with hospitals, physicians, social workers, discharge planners and other referral source
• Complete all admission paperwork for new admissions in a timely manner
• Ensure facility has all required paperwork for admission
• Verify payer sources and ensure referral is clinically approved prior to admission
• Receive and coordinate investigation/follow through of concerns to the Admissions Director/Administrator any complaints received and communicate
• Communicate effectively and consistently with the Director of Admissions
• Ensure resident, visitor and employee concerns are resolved in a timely manner and communicated to person who originated concern
• Promote good public relations within the community
• Obtain copies of insurance cards and OBRA screens for every admission
• Complete Passar requests as needed
• Background checks completed on all potential admissions
• Perform other related duties as assigned
• Preparing room for new admissions
• Greeting and following up with new admissions
• Census followup in morning meeting
• Filing paperwork timely and organized
• Preparing Charts for Medical Records request
• Uploading Admission documents in PCC
• Knowledge of Computer System
• Customer Service
• Other duties per Admission Director and Director of Nursing

Monday - Friday 9am to 5pm, MOD, weekends as needed

QUALIFICATIONS

• Previous experience in Long Term Care, preferably in admissions and/or marketing
• Bachelor’s Degree preferred
• Must be able to read, write, and speak the English language in an understandable manner
• Must possess the ability to make independent decisions when circumstances warrant such action
• Must possess the ability to deal tactfully with residents, family members, visitors, personnel, government agencies/personnel and the general public
• Must possess leadership and supervisory ability and willingness to work harmoniously with all personnel
• Must have patience, tact, cheerful disposition and enthusiasm
• Must be willing to travel

Required experience:

• Long term care: 1 year

Our company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, our company complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.