Admissions and Marketing Liaison (post-acute)

Diversicare Demopolis; Demopolis (AL); On-site; USD 55,000 - 90,000; Full time

Benefits offered by this job

Medical/Dental/Vision

Excellent 401k plan

Tuition reimbursement

Vacation/Holiday/Sick Time

Long/Short-Term Disability

Employee Assistance Program

Life Insurance

Referral Bonuses

Diversicare hardship fund

OnShift Wallet

Job summary

Diversicare of Marion in Alabama seeks an energetic Account Development professional to expand market presence and build strong relationships with referral sources and center leaders. You will manage account assignments, collaborate with clinicians and administrators, and identify opportunities to grow Diversicare services while delivering compassionate, patient-centered care.

Excellent communication and community engagement are essential as you educate stakeholders about Diversicare services

Qualifications

• Bachelor's degree preferred.
• Sales experience in healthcare industry.

Responsibilities

• Develop and manage Account assignments in key market segments with Administrator input.
• Develop and maintain positive presence in the market and community.
• Collaborate with referral sources and team members to facilitate open communication.
• Develop and maintain relationships with decision makers and influencers.
• Identify opportunities for developing new business for Diversicare solutions.
• Meet or exceed goals determined with Administrator.
• Demonstrate growth in Center services utilization over time.
• Educate patients and families to determine services and care needs.

Skills

Sales experience

Healthcare knowledge

Education

Bachelor's degree preferred

Job description

Overview

Smile, You’ve Found Us near Demopolis!

DIVERSICARE OF MARION505 East Lafayette StreetMarion, AL 36756

We build on trust, respect, customer focus, compassion, diplomacy, appreciation and strong communication skills to shape the culture in our workplace. Diversicare team members play a critical role in fostering an environment of Service Excellence, which we extend to all those we are privileged to serve.

Full Time Benefits include:

• Medical/Dental/Vision
• Excellent 401k plan
• Tuition Reimbursement
• Vacation, Holiday, and Sick Time
• Long and Short Term Disability
• Employee Assistance Program
• Life Insurance
• Referral Bonuses
• DiversICARE - employee hardship fund
• Pay advancement program - OnShift Wallet

Diversicare provides post-acute care services to patients and residents at 44 skilled nursing and long-term care centers in five states, primarily in the Southeast, Midwest and Southwest United States. Together, with our team of dedicated healthcare professionals, we leverage our diverse strengths to provide each patient and resident with healthcare serves that best meet their needs.

It is Diversicare’s Mission to “Improve every life we touch by providing exceptional healthcare and exceeding expectations.”

We are guided to excellence by five Core Values: Integrity, Excellence, Compassion, Teamwork and Stewardship, as well as 12 Service Standards.

We build on trust, respect, customer focus, compassion, diplomacy, appreciation and strong communication skills to shape the culture in our workplace. Diversicare team members play a critical role in fostering an environment of Service Excellence. Our Service Standards are in place to offer support. They lead us to what matters most to our company: creating a warm, caring, safe and professional environment for our customers and each other.

Our culture of impassioned service delivery is the Diversicare Difference.

#DSC123

Responsibilities

• Develop and manage Account assignments in key market segments as determined with Administrator (and with sales manager as appropriate)
• Develop and maintain positive, strong presence in the market and community
• Collaborate with referral sources and team members to facilitate open communication
• Develop and maintain strong relationships with Decision Makers, Decision Influencers, and other Contacts as possible and appropriate
• Collaborate with referral sources to uncover needs and match appropriate Diversicare solutions
• Identify opportunities for developing new business
• Meet or exceed goals determined with Administrator
• Demonstrate growth in Account utilization of Center services over time
• Communicate effectively with patients and families to determine services and care that best meet their needs, for the right care in the right place at the right time
• Accurately represent Center services and clinical capabilities with customers, including appropriate Features-Benefits-Impact, effectively demonstrating tour best practices and use of Diversicare Sales Steps
• Thoroughly educate patients and families and understand patient/family expectations to provide a positive experience, meet or exceed expectations, and to help reduce unnecessary rehospitalizations
• Participate in Center meetings and activities as required, and thoroughly and accurately complete and submit any required reports, paperwork, and documentation
• Exhibit leadership qualities, managing the admission process and collaborating with Center team
• Maintain the highest standards of professionalism and service excellence with activity and behavior that supports the Diversicare Mission, Values, and Service Standards

Qualifications

• Bachelors Degree preferred
• Sales experience in the healthcare industry, preferably long term care

(EOE)