Admissions Advisor - Online Division

Herzing University; Chicago (IL); On-site; USD 26,629 - 44,110; Full time

Benefits offered by this job

Tuition waiver and reimbursement

Health insurance

Paid time off

Retirement savings plan

Job summary

Herzing University in Chicago is seeking an Admissions Advisor to educate and attract prospective students to our Online Campus. The role involves guiding students through the admissions process and responding to inquiries via phone and email.

Qualified candidates will have a Bachelor's Degree or equivalent experience, strong communication skills, and a background in customer service or sales. This position offers a competitive hourly wage and a comprehensive benefits package including tuition reimbursement.

Qualifications

• A minimum of six months experience as an associate admissions advisor or related work.
• Strong communication and interpersonal skills.

Responsibilities

• Educate and attract potential students through various communication channels.
• Interview prospective students to understand their needs and career goals.
• Guide students through the admissions process.

Skills

Admissions process guidance

Customer service skills

Sales experience

Communication skills

Education

Bachelor's Degree or equivalent work experience

Associate's Degree or equivalent work experience

Job description

Position Overview

The Admissions Advisor is responsible for educating and attracting potential students to attend Herzing University Online Campus through inbound and outbound phone interactions. Provides information to prospective students on the advantages of attending Herzing University. Interviews prospective students to define program of interest, discuss scheduling, time commitment involved, etc. and ensures all aspects of the enrollment process are completed thoroughly and accurately.

Work Arrangement

To participate in a remote work arrangement, employees must reside in the United States. No remote work arrangement will be considered for working from outside the United States.

Campus / Office Locations

• Akron, OH
• Clarksville, TN
• Minneapolis, MN
• Tampa, FL
• Atlanta, GA
• Kenosha, WI
• Nashville, TN
• Birmingham, AL
• Madison, WI
• New Orleans, LA
• Brookfield, WI
• Milwaukee, WI
• Orlando, FL

Hours

• Monday-Thurs 8am-8pm
• Friday 8am-5pm
• Sat 8am-4pm
• Sun 10:30-7pm

Requirements

• Associate Admissions Advisor:
  • Associate's Degree or equivalent work experience
  • A minimum of six months as an associate admissions advisor or related work experience, preferably in admissions, higher education, customer service or sales
• Admissions Advisor:
  • Bachelor's Degree or equivalent work experience
  • A minimum of six months as an associate admissions advisor or related work experience, preferably in admissions, higher education, customer service or sales

Compensation

Compensation is determined based on the qualifications, experience, and circumstances of each hire. It is uncommon for new employees to start near the top of the salary range. We offer a comprehensive benefits package, including a tuition waiver and reimbursement program, health insurance, paid time off, and a retirement savings plan. The hourly pay range for this position is $19.33 to $26.16 (associate level) or $23.67 to $32.02 (advisor level).

Primary Duties and Responsibilities

• Respond to inquiries for information about Herzing University's courses and programs through telephone, email, text, and chat.
• Interview prospective students to determine their motivation for continuing their education, understanding their career goals and needs, and helping identify potential obstacles which could hinder their educational experience.
• Help prospective students identify the best educational program that matches their needs and goals, then share information about the benefits of what Herzing University offers.
• Guide prospective students through the admissions process, respond to their questions and concerns at each step in the process, ensure students complete the necessary admissions requirements, and connect students to support resources.
• Generate inquiries through prospective students, current students, and the local community outreach/events.

Equal Opportunity and Diversity

Herzing University is committed to providing an environment that is free from discrimination and is dedicated to fostering a culture and atmosphere of mutual respect. It provides an inclusive and collegial community where individuals are valued, heard and empowered to contribute to the effectiveness of the institution.

Applicants must be authorized to work for any employer in the U.S. We do not sponsor or take over sponsorship of an employment Visa at this time.

It is the university's practice to recruit and hire without discrimination because of skin color, gender, religion, LGBTQi2+ status, disability status, age, national origin, veteran status, or any other status protected by law. https://www.herzing.edu/about/diversity

Herzing University prohibits sex-based discrimination in any education program or activity that it operates. Individuals may report concerns or questions to the Title IX Coordinator. The notice of nondiscrimination is located at https://www.herzing.edu/title-ix.

Equal Opportunity Employer

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.