Admissions Advisor

Herzing University; Nashville (TN); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking an Admissions Advisor to connect with prospective students and guide them through the enrollment process. This role involves educating potential students about the benefits of attending, interviewing them to understand their goals, and ensuring a smooth admissions experience. With a focus on customer service and communication, the ideal candidate will thrive in a dynamic environment that values inclusivity and mutual respect. Join a team dedicated to fostering educational opportunities and making a positive impact in the community.

Benefits

Tuition Waiver

Health Insurance

Paid Time Off

Retirement Savings Plan

Qualifications

• Bachelor's Degree or equivalent work experience required.
• 6 months experience in admissions or related fields preferred.

Responsibilities

• Educate and attract potential students through phone interactions.
• Guide prospective students through the admissions process.

Skills

Customer Service

Sales

Communication

Education

Bachelor's Degree

Equivalent Work Experience

Job description

Description

If you are a current employee, faculty or adjunct instructor at Herzing University (not a Contractor or temporary employee through a staffing agency), please click here to log in to UKG and then navigate to Menu > Myself > My Company > View Opportunities to apply using the internal application process.

HOURS:

40 hours per week; Typically 8AM to 5PM, 9AM to 6PM or 10AM to 7PM, varying through the week; some additional weekend or evenings may be required based on business need.
Potential for travel to conferences, college fairs, and recruitment/community events.

Position Overview

The Admissions Advisor is responsible for educating and attracting potential students to attend Herzing University through inbound and outbound phone interactions. Provides information to prospective students on the advantages of attending Herzing University. Interviews prospective students to define program of interest, discuss scheduling, time commitment involved, etc., and ensures all aspects of the enrollment process are completed thoroughly and accurately.

EDUCATION & EXPERIENCE REQUIREMENTS

• Bachelor's Degree or equivalent work experience
• A minimum of six months as an associate admissions advisor or related work experience, preferably in admissions, higher education, customer service or sales

Pay

Compensation is determined based on the qualifications, experience, and circumstances of each hire. It is uncommon for new employees to start near the top of the salary range. We offer a comprehensive benefits package, including a tuition waiver and reimbursement program, health insurance, paid time off, and a retirement savings plan. The hourly pay range for this position is $23.17 to $31.39.

Click here to learn more about careers at Herzing University.

PRIMARY DUTIES AND RESPONSIBILITIES

• Responds to inquiries for information about Herzing University's courses and programs through telephone, email, text, and chat.
• Interviewing prospective students to determine their motivation for continuing their education, understanding their career goals and needs, and helping identify potential obstacles which could hinder their educational experience.
• Helping prospective students identify the best educational program that matches their needs and goals, then sharing information about the benefits of what Herzing University offers.
• Guiding prospective students through the admissions process, responding to their questions and concerns at each step in the process, ensuring students complete the necessary admissions requirements, and connecting students to support resources.
• Generating inquiries through prospective students, current students, and the local community outreach/events.
• Other duties as assigned.

Herzing University is committed to providing an environment that is free from discrimination and is dedicated to fostering a culture and atmosphere of mutual respect. It provides an inclusive and collegial community where individuals are valued, heard, and empowered to contribute to the effectiveness of the institution.

It is the university's practice to recruit and hire without discrimination because of skin color, gender, religion, LGBTQi2+ status, disability status, age, country of birth, veteran status, or any other status protected by law. https://www.herzing.edu/about/diversity

Herzing University prohibits sex-based discrimination in any education program or activity that it operates. Individuals may report concerns or questions to the Title IX Coordinator. The notice of nondiscrimination is located at https://www.herzing.edu/title-ix.