Admissions Advisor

Thrive DX; Columbia (MD); On-site; USD 65,000 - 75,000; Full time

Job summary

ThriveDX is seeking an Admissions Advisor to support prospective students on their educational journey. This role involves guiding inquiries, facilitating enrollment, and maintaining student relations, requiring strong communication and relationship-building skills. Join a team dedicated to changing lives through innovative tech education and training.

Benefits

Medical

Dental

Vision

401k

Paid Time Off

Qualifications

• 3-5+ years of experience in admissions, sales, or call center roles.
• Exceptional phone presence and relationship-building skills.
• Strong multitasking and prioritization skills.

Responsibilities

• Guide prospective students from inquiry through enrollment.
• Conduct phone and virtual meetings to evaluate students' fit.
• Monitor student readiness and promote ThriveDX programs.

Skills

Communication skills

Relationship building

Multitasking

Goal-oriented

Education

Bachelor's degree or related discipline

Job description

Job Description

Salary: $65,000-75,000 with additional variable compensation

The Admissions Advisor is responsible for identifying and assisting prospective students in their educational journey, guiding them from inquiry through enrollment and into class start. This role requires an understanding of ThriveDX's educational service model, strong communication skills, and the ability to build relationships with students to foster success and retention.

About Us

With over 17+ years of experience, ThriveDX is a leading global tech education, training, and service provider, sending thousands of learners to new and exciting careers, and developing tech-related ecosystems.

In 2018, ThriveDX entered the US market via a university partnership model and has successfully partnered with colleges and universities to train the next generation of industry professionals. Our TDX Arena platform is an AI-fueled learning environment that helps learners apply classroom concepts to real-world situations.

With over 50,000 cybersecurity alumni worldwide, ThriveDX is experienced in delivering effective accelerated cybersecurity training and educational programs.

Responsibilities

• Develop a thorough understanding of ThriveDX's educational programs to accurately communicate with and assess potential students.
• Provide educational, professional, and personal support to students from initial inquiry through enrollment and class start.
• Conduct phone and virtual meetings to evaluate students' fit for programs.
• Assist students in securing funding for their education.
• Serve as the primary contact for enrolled students, helping with administrative matters.
• Monitor student readiness and coordinate operations for a seamless program start.
• Make outbound calls to maintain communication with prospective and enrolled students.
• Meet and exceed KPIs related to enrollment and student success.
• Promote ThriveDX programs through digital marketing and outreach.

Experience/Skills Required

• Bachelor's degree or related discipline; equivalent education and experience considered.
• 3-5+ years of experience in admissions, sales, or call center roles (preferred).
• Experience in relationship cultivation via phone and other communication channels.
• Background in student engagement, recruitment, or digital marketing is a plus.
• Exceptional phone presence and relationship-building skills.
• Ability to work in a fast-growing organization and manage multiple initiatives.
• Strong multitasking and prioritization skills.
• Highly motivated and goal-oriented.
• Excellent English communication skills, written and verbal.
• Behavioral traits such as adaptability, resilience, resourcefulness, enthusiasm, and meticulousness are preferred.

Values

• Passion drives us.
• Excellence guides our delivery.
• People are our focus—learners and employees.
• Change creates opportunity; we embrace it.
• Learning is continuous.

Our Offer

• Competitive benefits: Medical, Dental, Vision, 401k, Paid Time Off

Your Success is our Success

If you're driven, collaborative, and thrive on innovation and inspiring others, you'll fit right in. We're looking for passionate high-performers eager to make an impact and grow with us.

We value contributions and aim to change lives through education. Join us and be a game-changer.