Admissions

Wings & Waves Waterpark; McMinnville (OR); On-site; USD 17,000 - 22,000; Part time

Job summary

Wings and Waves Water Park is seeking customer-service focused individuals to greet guests and employees with a warm first impression. You will answer general questions, take incoming calls, provide information, and assist with clerical tasks as needed by management.

This part-time role is ideal for students seeking flexible weekend hours and a schedule that does not conflict with school. Join a team that values cooperation, punctuality, and professional conduct.

Qualifications

• Experience in guest-facing roles is preferred.
• Ability to answer general questions and provide information to callers.
• Proven ability to work with a team and follow directions from management.

Responsibilities

• Coordinate daily front office operations and greet guests.
• Answer phones and route calls; assist guests with inquiries.
• Maintain knowledge of park location rules, events, and safety guidelines.
• Support Food and Beverage staff with basic guest services tasks when time allows.
• Report facilities issues to management and maintain confidentiality.

Skills

Customer service

Phone and front desk assistance

Job description

Wings and Waves Water Park is looking for customer service focused people to provide excellent first impressions to guests and employees. The ideal candidate would answer general questions from guests, answer incoming phone calls, gives information to callers, and otherwise relieves managers of clerical work and minor administrative and business detail.

This role would be a great fit for candidates who are looking for a weekend job and would fit the needs of students who are looking to work hours that do not conflict with their school hours.

Job Duties

• Coordinates daily operations of the front office and serves as first point of contact for all guests.
• Gathers admission tickets from guests.
• Performs front office duties, including answering phones, routing calls, greeting guests, photocopying, scanning, faxing, and file management.
• Maintains general park knowledge of attraction locations, height and weight restrictions, special events and general safety in order to answer guest’s questions.
• Helps Food and Beverage department with general guest services duties such as cleaning tables, checks trash cans and waste buckets to see if they need to be emptied as time allows.
• Reports facilities issues to building management.
• Maintains a high-level of confidentiality, takes initiative, and uses good judgment.
• Establishes and maintains cooperative and productive working relationships with internal and external customers.
• Maintains punctual, regular and predictable attendance.
• Works collaboratively in a team environment with a spirit of cooperation.
• Respectfully takes direction from manager.
• Other duties as assigned.

Job Type

Part-time

*Must be at least 16 years of age

Wings and Waves is an equal opportunity employer that promotes diversity and inclusion and offers a learning and team-focused environment.