Admission Liaison

VITAS Healthcare; Wesley Chapel (FL); On-site; USD 52,000 - 78,000; Full time

Job summary

VITAS Healthcare is seeking a healthcare sales professional to support patient intake, education, and transition to hospice care. You will develop consultative relationships with assigned accounts and present services to physicians and care teams.

The role emphasizes evaluating patient eligibility for hospice, obtaining admission agreements, and coordinating care with admissions and nurse colleagues. Travel required within assigned territory.

Qualifications

• Experience in healthcare sales or service preferred.
• Experience in hospital, physician practice, LTC or ALF preferred.
• Proficient in presenting to groups.

Responsibilities

• Assist in patient intake information gathering and education.
• Develop consultative relationships with assigned accounts and make effective presentations.
• Evaluate patients for hospice appropriateness via medical records review as ordered by the physician.
• Obtain agreement for admission of referred patients and families who meet admission criteria.
• Maintain competence with emphasis on pain and symptom management and care coordination.
• Take initiative to develop relationships with senior management, admissions, and patient care colleagues.
• Other duties as assigned.

Skills

Presentation skills

Interpersonal skills

Communication skills

Education

Bachelor’s degree

Job description

• Assist in the information gathering, education, and form completion aspects of patient intake, admissions, and transition to care.
• Develop a consultative relationship, in assigned accounts by making effective customer contacts and presentations.
• Evaluate patients for potential hospice appropriateness (e.g. medical records review) as ordered by the physician.
• Obtain agreement for admission of referred patients and families who meet admission criteria and who make an informed decision about the services.
• Maintain clinical and professional competence with emphasis on expertise in clinical appropriateness and pain and symptom management, eligibility requirements and the coordination of care.
• Take the initiative in developing effective relationships with senior management, admissions, and patient care colleagues.
• Other duties and responsibilities as assigned.
• Knowledge of the principles of the education and consultative process with the ability to further develop these skills.
• Ability to support education activities with referral sources.
• Ability to communicate effectively with customers individually and in group settings.
• Knowledge of clinical manifestations of diseases and ability to learn VITAS pain and symptom management guidelines.
• Ability to use VITAS information system and mobile technology platforms.
• Must be able to plan and prioritize their responsibilities in a manner that maximizes business results.
• Must be able to utilize independent judgment and discretion to manage a territory, to set appointments with key individual and/or groups, to conduct calls and presentations to support VITAS.
• Demonstrated capacity to learn clinical knowledge as well as VITAS pain and symptom management guidelines.
• Reliable means of transportation.

QUALIFICATIONS - Previous Healthcare Sales Or Service Experience Preferred.

• Previous hospital, physician practice, LTC or ALF experience preferred.
• Strong presentation skills
• Excellent interpersonal skills

EDUCATION - Bachelor’s degree preferred.

SPECIAL INSTRUCTIONS TO CANDIDATES - EOE/AA M/F/D/V