Admission Coordinator

OPTIMAL HEALTH SERVICES INC; Modesto (CA); On-site; USD 35,817 - 38,572; Full time

Benefits offered by this job

Tuition Reimbursement

PTO & Holidays

Medical Insurance

HSA & 401(k)

Mileage Reimbursement

Advanced Training

Job summary

Bristol Hospice Modesto is seeking an Admissions Coordinator to support day-to-day office operations, triage patient calls, verify insurance, and initiate referrals. You will keep the Executive Director informed of daily activities and ensure compliance with regulatory requirements.

The role emphasizes collaboration with the home care team, hospital case managers, and medical offices. Prior hospice admissions experience is preferred, with a position offering full-time hourly compensation in

Qualifications

• One (1) year hospice experience.
• Two (2) years of admissions experience.
• Must be at least 18 years old.

Responsibilities

• Promote an environment for quality care and cooperation among home care team members.
• Act as liaison between private, HMO, or federally funded insurance companies and the agency.
• Triage incoming calls related to patients, families, physicians and staff.
• Initiate referral process as outlined in department procedures.
• Coordinate OASIS transmission to the state per regulatory guidelines.
• Assist with new‑hire orientation and participate in IDT meetings as needed.

Skills

Customer service

Communication

Office coordination

Insurance verification

Referral process

Job description

Job Details

Location: Bristol Hospice Modesto, CA - Modesto, CA 95350
Position Type: Full Time Hourly
Salary Range: $26.00 - $28.00 per hour
Schedule: Tue, Wed, Thurs, Fri (1PM - 9PM) | Saturday (8AM - 4:30PM)

Overview

Customer service is the name of the game for the Admissions Coordinator, who plays a pivotal role in day‑to‑day office operations. Responsibilities include triaging incoming calls from patients and families, initiating the referral process, verifying insurance, and keeping the Executive Director informed of daily activities.

Responsibilities

• Promote an environment that facilitates quality care, customer service, and cooperation among home care team members.
• Act as liaison between private, HMO, or federally funded insurance companies and the agency.
• Triage incoming calls related to patients, families, physicians and staff.
• Initiate referral process as outlined in department specific procedure.
• Act as liaison for hospital case managers to provide resource information and coordinate services.
• Accept patient referrals from medical office staff, physicians, hospital discharge planners, and private individuals.
• Verify MD licensure.
• Keep the Executive Director informed of day‑to‑day activities, insurance case issues, and patient care concerns.
• Work with the Executive Director to ensure agency compliance with all regulatory, licensing, and accreditation requirements.
• Actively participate in performance improvement activities as directed by the Executive Director.
• Collect data from clinical records and field staff for insurance verification, staff treatment plans, and services needed by patients.
• Assist with new‑hire orientation.
• Co‑facilitate IDT with the Executive Director as needed to ensure flow of process and documentation.
• Monitor census and track homecare admissions, discharges, certification and re‑certification dates for all patients, providing this information to IDT.
• Coordinate OASIS transmission to the state in accordance with regulatory guidelines.
• Participate in and assist with community activities such as health fairs, conventions, and community education programs as assigned by the Executive Director.
• Perform all other duties as assigned.

Values

• Integrity – We are honest and professional.
• Trust – We count on each other.
• Excellence – We strive to always do our best and look for ways to improve and excel.
• Accountability – We accept responsibility for our actions, attitudes, and mistakes.
• Mutual Respect – We treat others the way we want to be treated.

Requirements

• One (1) year hospice experience.
• Two (2) years of admissions experience.
• Must be at least 18 years old.
• PR certification preferred.

Benefits

• Tuition Reimbursement
• PTO and Paid Holidays
• Medical, Dental, Vision, Life Insurance, and more
• HSA & 401(k) available
• Mileage Reimbursement for applicable positions
• Advanced training programs
• Passionate company culture committed to the highest standard of care in the hospice industry

EEOC Statement

Bristol Hospice is an equal‑opportunity employer. Our success depends upon our ability to create and maintain a diverse and supportive work environment where individuality is promoted. Bristol puts a high priority on the worth of every person. We do not base our hiring decisions on race, color, religion, sex, sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, military service status, citizenship, or other protected characteristics.