Admission Coordinator

Gentiva Hospice; Arlington Heights (IL); On-site; USD 60,000 - 80,000; Full time

Job summary

Gentiva Hospice is seeking an Admission Coordinator responsible for timely patient admissions, coordinating with families, and ensuring proper insurance verification. The role requires strong communication and organizational skills, with opportunities for professional growth and comprehensive benefits.

Benefits

Medical, Dental, Vision

Wellness Program

401k match

PTO

Tuition Reimbursement

Qualifications

• Customer service experience required.
• Hospice or medical office experience preferred.

Responsibilities

• Coordinate all admissions within the 3-hour admission commitment.
• Process referrals and verify insurance information.
• Develop and maintain positive relationships with referral sources.

Skills

Communication

Organization

Negotiation

Public Relations

Education

High school diploma or equivalent

LPN/LV certification

Bachelor's degree in business, social work, psychology, nursing

Tools

MS Office

Job description

3 days ago Be among the first 25 applicants

This range is provided by Gentiva Hospice. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$22.00/hr - $26.00/hr

Our Company:
Gentiva Hospice is a member of the Gentiva family – an industry leader in hospice, palliative, home health, and personal home care. Our place is by the side of those who need us, offering physical, spiritual and emotional support to patients and their families so they may make the most of every moment. We believe that better care for caregivers and clinicians means better care for everyone, so we offer ongoing professional training, lower nurse-to-patient ratios, and comprehensive benefits for eligible employees. Here, you'll join gifted colleagues who make a lasting difference in people's lives every day.

Overview:
We're looking for an Admission Coordinator to join our team.
LPN/LV certification preferred
You will report directly to the Executive Director. You will be responsible for the timely admission of all patients to the program and serve as the lead coordinator of all patient admissions activity.

Responsibilities:

• Contact the patient and family within 1 hour of referral, and coordinate all admissions within the 3-hour admission commitment.
• Process referrals by obtaining sufficient admission and insurance information to ensure appropriate and timely admission of patients.
• Participate as a member of the marketing team by actively seeking new referral sources, developing and maintaining positive relationships with referral sources, and assisting in developing strategies and plans for site and company growth.
• Ensure maximum reimbursement through initial payer source, benefits, and eligibility verification, authorization processes, and accurate data entry into the company system. Complete required payer source verification forms.
• Provide accurate insurance and admission information to admission staff to ensure proper disclosure of rights, responsibilities, financial liabilities, and benefit plan details to patients and families.
• Provide Billing Coordinator or designee with insurance and billing documentation as needed for final confirmation prior to admission and/or bill submission.

About You:

• High school diploma or equivalent with customer service experience required.
• Strong communication, organization, negotiation, and public relations skills; proficient with PC including MS Office.
• Hospice or medical office experience preferred.
• LPN/LV certification or Bachelor's degree in business, social work, psychology, nursing, or equivalent business experience preferred.

We Offer:

Compensation may vary within the wage range based on factors like location, experience, education, skills, licensure, certifications, and department equity. Gentiva offers a comprehensive benefits and total rewards package, with base pay being just one component.

Wage Range: $22-26/hour

Full-Time Employee Benefits:

• Medical, Dental, Vision
• Wellness Program and Resources
• 401k match
• PTO
• FMLA, ADA, and other federal and state leaves
• Short/Long Term Disability
• HSA Contribution
• Mileage or Fleet Car Program
• Cell Phone Reimbursement (for eligible roles)
• Short Term Incentive (for eligible roles)
• Tuition Reimbursement

Legal Information:

• Employee must meet minimum requirements for benefits eligibility.
• State-specific requirements apply where applicable.
• We are an EEO employer.
• We maintain a drug-free workplace.

Location: Gentiva Hospice

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Health Care Provider

Industries

• Hospitals and Health Care

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