Admission Clerk - CCH Clinics - PRN

Covingtoncountyhospital; Collins (MS); On-site; USD 32,000 - 42,000; Full time

Job summary

Covington County Hospital is seeking an Admissions Clerk to support clinic operations across CCH Clinics. You will answer phones, schedule appointments, collect patient information on arrival, verify insurance, and collect fees prior to departure.

The role requires courteous public interaction, basic computer skills, and the ability to handle cash and maintain accurate patient accounts while supporting patients through the intake process and ensuring a smooth clinic flow.

Qualifications

• Public interaction with the public in a professional manner.
• Basic computer skills required.
• Experience with insurance verification process preferred.
• Must be physically able to lift or move equipment and supplies.
• Vision sufficient to read patient records.
• Hearing sufficient to interact with patients who may be unable to speak at a normal voice level required.

Responsibilities

• Demonstrates efficient use of electronic health record.
• Answers phone in a courteous and polite manner with appropriate tone.
• Answers patient questions with courtesy, respect and appropriate tone.
• Verifies insurance on every patient and collects appropriate fee for services.
• Maintains patient accounts by obtaining, recording and updating personal and financial information.
• Comforts patients by anticipating patients' anxieties and provides necessary support to find resolution.
• Manages waiting area (picking up trash, keeping order, etc.).
• Manages cash drawer and daily balance reporting requirements.
• Attitude and performance is reflective of serving others.

Skills

Public interaction

Computer skills

Insurance verification

Health and stress coping

Physical ability

Reading records

Hearing ability

Job description

The Clinic Admission Clerk is responsible for answering the phones, making appointments, initial intake of patient information upon patient's arrival, verification of insurance and collection of appropriate fee for services received prior to patient departure. Admissions Clerk will cover all CCH Clinics on an as needed basis.

• Must be able to interact with the public in a professional manner. Basic computer skills required. Experience wit insurance verification process preferred
• Good general health and stress coping ability required
• Must be physically able to lift or move equipment and supplies necessary to perform duties in the department.
• Vision sufficient to read patient records required
• Hearing sufficient to interact with patients who may be unable to speak at a normal voice level required

Duties and Responsibilities

• Demonstrates efficient use of electronic health record
• Answers phone in a courteous and polite manner with appropriate tone
• Answers patient questions with courtesy, respect and appropriate tone
• Verifies insurance on every patient and collects appropriate fee for services
• Maintains patient accounts by obtaining, recording and updating personal and financial information
• Comforts patients by anticipating patients' anxieties and provides necessary support to find resolution
• Manages waiting area (picking up trash, keeping order, etc.)
• Manages cash drawer and daily balance reporting requirements
• Attitude and performance is reflective of serving others