Adminstrative Assistant

Precision Door of Northwest Arkansas; Rogers (AR); Hybrid; USD 32,000 - 45,000; Full time

Benefits offered by this job

Medical, Dental, Vision, Life & ADD

Paid Time off

Paid Holidays

Partial Cell Phone Reimbursement

Job summary

Precision Door Service of Northwest Arkansas is hiring an Administrative Assistant to join a fast-paced, energetic team. The role emphasizes exceptional customer service and teamwork, supporting office operations and field technicians.

The position is full-time with benefits including health, dental, vision, life and ADD insurance, PTO, holidays, and partial cell phone reimbursement. Weekend availability on a rotating schedule may be required.

Qualifications

• Works and interacts with a high degree of professionalism.
• Contributes to the morale and to the positive work environment.
• Proficient with MS Office, including Excel, Outlook and Teams.

Responsibilities

• Answer the telephone in a warm, welcoming and professional manner.
• Faxing, uploading and copying paperwork.
• Assist customers with questions or direct them to the appropriate person.
• Dispatching technicians and support service program activities.
• Vendor management for Home Depot.
• Perform basic accounting tasks.
• Handle additional projects as assigned.

Skills

Professional demeanor

Team collaboration

Office equipment knowledge

Excel

Outlook

Teams

Verbal and written communication

Time management

Critical thinking

Education

High School diploma or equivalent

Tools

Printer and fax machines

Job description

Precision Door Service of Northwest Arkansas is growing rapidly and as a result we need more dynamic team members. Precision Door Service of Northwest Arkansas is part of the largest residential garage door franchise system in the United States. We provide sales, installation, repair and service of overhead garage doors. Our specific franchise group has a 4.9 star rating on Google and an A+ rating on the BBB for excellence in customer service. Our work environment is fast paced and energetic, and you will be surrounded by people who take pride in what they do-both from the mechanical service side and the customer satisfaction side.

We are looking to add an Administrative Assistant to our growing team. The ideal candidate will have exceptional customer service skills and the ability to work well within a team.

Visit our website at www.precisiondoornwa.com for more information about our company.

Full Time Benefits:

• Medical, Dental, Vision, Life & ADD Insurance
• Paid Time off
• Paid Holidays
• Partial Cell Phone Reimbursement

Skills & Qualifications:

• Works and interacts with a high degree of professionalism
• Contributes to the morale and to the positive work environment
• Working knowledge of office equipment, like printers and fax machines
• Proficiency in MS Office including Excel, Outlook and Teams
• Superior verbal and written communication, organizational, and follow-up skills
• Excellent time management skills and the ability to prioritize work
• Ability to think critically, make decisions and work independently, while adhering to company standards and guidelines
• Quick learner
• High School diploma or equivalent education

Job Duties:

• Answer the telephone in a warm, welcoming and professional manner
• Faxing, uploading and coping paperwork.
• Assist customers with questions or direct them to the appropriate person on the phone and / or in our showroom
• Dispatching technicians and manipulate the service program for everyday activitiesEngage and support Technicians in the field in a professional, positive matter.
• Home Depot Vendor management
• Basic accounting
• Additional projects as assigned

Must be available to work Monday through Friday 7AM - 5PM and some weekends working from home on a rotating dispatch schedule.