Administrator, Police Communications

University of Maryland; Baltimore (MD); On-site; USD 110,000 - 117,000; Full time

Job summary

The University of Maryland, Baltimore Police Department is seeking a Police Communications Administrator to oversee emergency communication services, ensuring campus safety. The role involves managing operations, collaborating with leadership, and ensuring compliance with standards. A Bachelor's degree and relevant experience are required.

Benefits

Comprehensive benefits package

Retirement program

Paid leave

Health insurance

Qualifications

• 5 years in police communications, including 1 year in database system development/maintenance.
• 2 years in police communication or emergency management environment.

Responsibilities

• Oversee planning, organization, and coordination of Police Communications Center operations.
• Collaborate with leadership to define long-term goals aligned with university's strategic plans.
• Serve as the CAD Administrator for dispatch software management.

Skills

Communication

Knowledge of Regulations

Proficiency with Technology

Education

Bachelor’s degree in law enforcement

Bachelor’s degree in emergency management

Bachelor’s degree in criminal justice

Bachelor’s degree in homeland security

Bachelor’s degree in IT

Job description

Job Description - Administrator, Police Communications (2500001V) - The University of Maryland, Baltimore Police Department (UMBPD) & Public Safety

Overview

We have an exciting opportunity for a Police Communications Administrator. The University of Maryland, Baltimore Police Department’s mission is to promote a safe and secure campus environment for students, faculty, staff, and visitors. We provide professional public safety services ethically and fairly through education, engagement, and collaboration. We adhere to the Core Values of the University of Maryland, Baltimore, exemplifying the highest standards in customer service, professionalism, training, and innovation.

Position Summary

The selected candidate will oversee emergency communication services via multi-channel radios, telephones, and computer terminals to ensure campus safety. This role supports the department's mission and vision.

Benefits

UMB offers a comprehensive benefits package, including a retirement program, paid leave (over 4 weeks of vacation, 16 holidays, personal leave, sick time), and health insurance.

Primary Duties

1. Oversee planning, organization, and coordination of Police Communications Center operations.
2. Collaborate with leadership to define long-term goals aligned with the university's strategic plans.
3. Serve as the CAD Administrator for dispatch software management.
4. Administer IT infrastructure in collaboration with CITS.
5. Develop and generate reports for stakeholders.
6. Ensure compliance with operational standards, policies, and procedures.
7. Manage the unit’s budget supporting strategic initiatives.
8. Establish partnerships to enhance radio communication capabilities.
9. Ensure compliance with State requirements as a 911 PSAP.
10. Collaborate on staff training programs.
11. Coordinate fingerprinting services for background checks.
12. Supervise and lead day-to-day operations of the Center.
13. Perform additional duties as assigned.

Qualifications

Education: Bachelor’s degree in law enforcement, emergency management, criminal justice, homeland security, IT, or related field.

Experience: 5 years in police communications, including 1 year in database system development/maintenance.

Supervisory Experience: 2 years in police communication or emergency management environment.

Certification/Licensure: CJIS and/or NCIC certification required at hire or within 9 months.

Other: Ability to pass a background check.

Skills & Abilities

Thorough knowledge of relevant regulations and laws, proficiency with applicable technology, and effective communication skills supporting the department's mission and strategic goals.

Compensation

Hiring range: $110,000 - $117,000, commensurate with experience and education.

Additional Information

UMB is an Equal Opportunity/Affirmative Action Employer. Applicants requiring accommodations under ADA should submit a request during the employment process.