Administrator, Police Communications

University of Maryland; Baltimore (MD); On-site; USD 110,000 - 117,000; Full time

Job summary

An established industry player is seeking a dedicated Police Communications Administrator to enhance campus safety at the University of Maryland, Baltimore. This dynamic role involves overseeing emergency communication operations, managing a dedicated team, and collaborating with leadership to align with strategic goals. The ideal candidate will possess a strong background in police communications and database management, ensuring compliance with state requirements while fostering partnerships to improve communication capabilities. Join a mission-driven organization committed to professional development and a supportive work environment, where your leadership can make a significant impact on campus safety.

Benefits

Generous Paid Leave Package

Comprehensive Health Insurance

Retirement Program

Work/Life Balance Initiatives

Qualifications

• 5+ years in police communications with database system experience.
• 2+ years of supervisory experience in a police communication setting.

Responsibilities

• Oversee operations of the Police Communications Center.
• Manage the unit’s budget and ensure compliance with standards.

Skills

Emergency Communication Oversight

Effective Communication

Leadership

Database Management

Budget Management

Knowledge of Regulations

Education

Bachelor’s degree in law enforcement

Bachelor’s degree in emergency management

Bachelor’s degree in criminal justice

Bachelor’s degree in homeland security

Bachelor’s degree in information technology

Tools

Computer-Aided Dispatch (CAD) System

IT Infrastructure Management Tools

Job description

Job Description - Administrator, Police Communications (2500001V)

The University of Maryland, Baltimore Police Department (UMBPD) & Public Safety has an exciting opportunity for a Police Communications Administrator.

The University of Maryland, Baltimore Police Department’s mission is to promote a safe and secure campus environment for students, faculty, staff, and visitors. We provide professional public safety services ethically and fairly through education, engagement, and collaboration. We adhere to the Core Values of the University of Maryland, Baltimore, exemplifying the highest standards in customer service, professionalism, training, and innovation.

The selected candidate will provide direct oversight of emergency communication services through multi-channel radios, telephones, and monitoring of computer terminals to maintain the safety and security of the University of Maryland, Baltimore campus. This position supports the mission and vision of the department.

Benefits (Exempt Regular):

UMB offers a comprehensive benefits package prioritizing wellness, work/life balance, and professional development. This position participates in a retirement program effective on your date of hire, and exempt regular staff receive a generous PAID leave package, including over 4 weeks of vacation accrued each year, 16 paid holidays, 3 personal leave, unlimited accrual of sick time, and comprehensive health insurance.

Primary Duties:

• Oversee the planning, organization, and coordination of the Police Communications Center operations.
• Collaborate with senior leadership to define long-term goals in support of the University's strategic plans and core values.
• Serve as the computer-aided dispatch (CAD) Administrator to manage integrated software for the dispatch center.
• Administer the IT infrastructure and enhancements in collaboration with CITS.
• Develop and generate recurring reports for agency and campus stakeholders.
• Execute standards of operations, policies, and procedures to ensure compliance and efficiency.
• Manage the unit’s budget to support strategic initiatives.
• Establish and manage partnerships with external partners to enhance radio communication capabilities.
• Ensure Center adherence to State requirements as a 911 Public Safety Answer Point (PSAP).
• Collaborate with Education and Training Department to develop and deliver training for staff.
• Coordinate fingerprinting services for childcare background investigations.
• Direct staff, supervise, and provide leadership for day-to-day operations of the Center.
• Perform other duties as assigned.

Qualifications:

Education: Bachelor’s degree in law enforcement, emergency management, criminal justice, homeland security, information technology, or related field.

Experience: Five (5) years of progressive experience in police communications, including one (1) year in the development and maintenance of a police communications database system.

Supervisory Experience: Two (2) years of supervisory experience in a police communication or emergency management environment.

Certification/Licensure: CJIS and/or NCIC certification to operate in a public safety environment at time of hire or must obtain within nine (9) months of employment.

Other: Ability to pass a comprehensive background assessment.

Knowledge, Skills, Abilities: Thorough knowledge of position requirements, regulations, and laws. Skill in effective use of applicable technology/systems. Ability to communicate effectively and support a mission and strategic vision.

Hiring Range: $110,000 - $117,000, commensurate with education and experience.

UMB is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law or policy.

If you anticipate needing a reasonable accommodation for a disability under the Americans with Disabilities Act (ADA), during any part of the employment process, please submit a UMB Job Applicant Accommodation Request.

Job: Reg or CII Exempt Staff - E2806G

Employee Class: Exempt Regular

Full Time/Part Time: Full-Time

Shift: Day Job

Organization: Department of Public Safety

Job Posting: Jan 17, 2025

Unposting Date: Feb 16, 2025, 11:59:00 PM