Administrator On Duty (AOD) Overnight Supervisor

Lawrence Hall; Chicago (IL); On-site; USD 100,000 - 125,000; Full time

Job summary

An established community-based organization is seeking a dedicated individual to oversee the Child and Family Treatment Center. This role involves managing daily operations, ensuring staff coverage, and maintaining a safe environment for youth. The ideal candidate will demonstrate strong crisis management and communication skills, with a commitment to trauma-informed care. Join a team that values respect, empowerment, safety, and teamwork, and make a meaningful impact in the lives of youth and families in Chicago. This is a fantastic opportunity for those passionate about supporting healing and recovery in a collaborative setting.

Benefits

Time Off Benefits (PTO)

Health Insurance

Wellness Reimbursement

Retirement Savings

Supplemental Insurance

Life & AD&D Insurance

Commuter Benefits

Employee Assistance Program (EAP)

Employee Referral Program

Tuition & Loan Assistance

Qualifications

• Bachelor's degree with 1 year experience or high school diploma plus 5 years in residential treatment.
• Strong communication skills and ability to manage youth in crisis situations.

Responsibilities

• Supervise overnight shifts and ensure program fidelity during activities.
• Monitor staff performance and youth interactions, ensuring safety and discipline.

Skills

Crisis Management

Written Communication

Verbal Communication

Physical Intervention Skills

Collaboration

Education

Bachelor's Degree

High School Diploma

Tools

Computer Proficiency

Job description

WHO WE ARE:

Annually serving over 1,400 youth and families, Lawrence Hall is a community-based organization committed to helping Chicago's youth, families, and communities heal from the adverse effects of childhood trauma. For more than 150 years, Lawrence Hall has been delivering high-quality care throughout the Chicago metropolitan area and is a statewide leader in highly effective, evidence-based, and innovative therapeutic treatment. Their core programs include Child and Family Treatment Center, Therapeutic Day School, Creative Therapies, Foster Care, Transitional/Independent Living Program, Workforce Development, and Community Wellness.

Essential Functions Summary:

Monitors the day-to-day operations of the Child and Family Treatment Center and each individual unit during shift to ensure required coverage, building and units are running per schedule and provide support on the units and in situations as needed. Able to professionally and effectively manage crisis with the approval of the Licensed Milieu Supervisor and communicate with internal and external stakeholders regarding Lawrence Hall and the youth we serve. Will be required to move throughout the building frequently during assigned shift. This position requires the ability to fill in as coverage during the assigned shift in the absence of a unit team member. However, the primary responsibility is to supervise and manage the building as a whole. Holiday and weekend hours required. Overall, the AOD is responsible for maintaining safety, overseeing the overall fidelity and program function, and generating and disseminating all required documentation in the absence of the Unit Coordinator and Licensed Milieu Supervisor.

Strong written communication skills and the ability to provide documentation and support regarding crisis, elopements, and critical incidents. Must be able to effectively use both verbal and physical intervention skills with individuals six (6) through twenty-one (21) years of age. Physical intervention skills require the ability to kneel and return to standing without assistance.

Lawrence Hall fosters a culture built upon four core values: Respect, Empowerment, Safety, and Teamwork. These values are deeply embedded within our organization's philosophy of trauma-informed care and directly influence every position.

Essential Functions & Core Responsibilities:

• Ensure policies, procedures, and protocols, ensuring program fidelity during open activities (e.g., dinner, events, transitions).
• Supervise the CFTC overnight shift, supervising overnight Youth Treatment Specialists, conducting performance evaluations, and completing bi-weekly supervision with necessary follow-up.
• Oversee documentation, including AOD end-of-shift reports, ensuring timely dissemination to designated parties.
• Monitor, train, and address staff performance and youth interactions, escalating concerns to supervisors as needed.
• Ensure staff maintain discipline, safety, and balance between individual youth needs and group dynamics.
• Assist Unit Coordinator and Licensed Milieu Supervisor in securing coverage to maintain required staff ratios.
• Coordinate transportation for youth to appointments, activities, and resources.
• Ensure proper staff coverage, adherence to schedules, transportation of youth, medication administration, and crisis management.
• Ensure completion of required paperwork (e.g., AOD End of Shift, Medicaid, MAR, Incident Reports) by end of each shift and ensure timely dissemination to designated parties
• Train and monitor staff on job duties, addressing performance issues and following up with supervisors.
• Maintain discipline and safety, balancing individual youth needs with group dynamics.
• Ensure proper medical care in crisis situations, in coordination with the medical department.
• Manage agency vehicle use, including key distribution, log maintenance, and cleanliness.
• Track gas card distribution and receipts.
• Collaborate with on-campus school staff to manage youth in crisis and ensure school attendance.
• Apply trauma-informed practices to support healing and recovery, avoiding re-traumatization.
• Attend at least two trauma-informed training sessions annually.
• Work effectively with diverse populations to support healing and recovery.
• Maintain confidentiality of all staff, volunteers, and participants.

Qualifications:

• Bachelor's Degree with a minimum of 1 year experience in a similar role preferred or High School Diploma plus 5 years of experience in a residential treatment program.
• Proven competence as a Youth Treatment Specialist, with demonstrated ability to collaborate effectively. Possesses potential for administrative and supervisory roles. Maintains consistent attendance and demonstrates a willingness to learn and adapt.
• Computer proficiency and excellent verbal and written communication required.
• Knowledge of childhood trauma and prior experience working in settings with youth and families that have been exposed to trauma or experiencing traumatic stress preferred.
• A clean driving record and valid Illinois driver's license.
• No history of child abuse or neglect.
• Ability to pass background and drug screen.

Work Schedule:

Required to work 3rd shift (11p-9a, 12a-8a), adjust hours as needed to be available for admissions, work within the CFTC building and must be available for on-call related matters.

Job Impact:

This position requires a high degree of accuracy and attention to detail to ensure timely and efficient service delivery, a positive and supportive treatment environment, the highest quality of care for all youth, a safe and secure environment for both youth and staff, maintaining the agency's strong reputation within the community, continued growth and sustainability for the agency through successful referrals and revenue generation, compliance with all relevant legal and regulatory standards.

Work Environment:

The work may be both indoors and outdoors in all weather conditions to support positive youth development, youth engagement and safety. Involves travel to various other location as needed. Use of technology and computer equipment. Schedule will require working varied shifts dependent on case needs (first, second or third shift and weekends). The possibility of injury or secondary trauma is moderate to high.

COMPENSATION:

Compensation is determined by a set base salary for each position, with additional compensation considered based on relevant education and experience. This position has a compensation range from $21.50/hr. to $26.50/hr.

This position meets the FLSA requirements for Non-Exempt.

Benefits and Perks that Support You

• Time Off Benefits (PTO): Employees receive an average of 17-25 days of PTO, including vacation, paid leave, and sick time, in addition to 9 paid holidays.
• Health Insurance: Comprehensive medical, dental, and vision plans are available for employees, spouses/domestic partners, and child dependents.
• Wellness Reimbursement: Employees can receive up to $20 per month towards wellness-related subscriptions/memberships.
• Retirement Savings: Our 401(k) plan includes a 100% employer match on contributions up to 3% after one year of service.
• Supplemental Insurance: Coverage options include Critical Illness, Accident Insurance, and Short-Term & Long-Term Disability for employees and their families.
• Life & AD&D Insurance: Full-time employees receive term life insurance equal to twice their salary at no cost.
• Commuter Benefits: Pre-tax options are available to help cover parking and transit expenses.
• Employee Assistance Program (EAP): A free and confidential resource providing support for personal and work-related challenges.
• Employee Referral Program: Employees can earn up to $1,500 for referring successful candidates.
• Tuition & Loan Assistance: Lawrence Hall is a qualifying employer for the Public Service Loan Forgiveness Program.

Frequently cited statistics show that women and underrepresented groups apply to jobs only if they meet 100% of the necessary skills and abilities. Lawrence Hall encourages you to apply even if you do not have experience in all areas of essential functions. We look forward to your application.

Equal Opportunity Employer M/F/D/V

All offers of employment at Lawrence Hall are contingent upon clear results of a thorough background check in accordance with DCFS policy.