Administrator - Network LAN/WAN

HCLTech; Houston (TX); On-site; USD 90,000 - 140,000; Full time

Job summary

HCLTech Houston offshore IT team seeks an experienced Server & Systems Support Specialist to manage Windows servers, perform setup, maintenance, patching, and hardware replacements, and monitor virtual machines. You will run automated tasks, ensure security standards, backups with Acronis, and provide desk-side support to staff and vendors.

This 14 on/14 off offshore rotation requires hands-on offshore platform experience.

Qualifications

• 5+ years in an enterprise IT environment.
• Strong experience managing Windows servers.
• Experience applying security standards and hardening guidelines.
• Hands-on antivirus and patch management experience.
• Prior offshore platform experience.

Responsibilities

• Manage Windows servers, including setup, maintenance, and hardware replacements.
• Start, stop, and monitor servers and virtual machines.
• Apply security patches and software updates to keep systems compliant.
• Perform backups/restores using Acronis tools.
• Provide first-level support for network printers and field staff.
• Escort external engineers and maintain safety and readiness on offshore platforms.

Skills

Windows Server

Security hardening

Patch management

Antivirus tools

Offshore experience

Tools

Acronis

Job description

Job Summary :

• Server & Systems Support
• Manage Windows servers, including setup, routine maintenance, and hardware replacements.
• Start, stop, and monitor servers and virtual machines as needed.
• Keep systems updated by applying security patches and software updates.
• Ensure all servers meet required security standards and compliance guidelines.
• Perform basic troubleshooting and repairs on data center equipment such as storage devices, servers, and other IT hardware.
• Support and maintain systems in specialized environments such as PCN, SCADA, and DMZ networks.
• Run scheduled tasks and automated scripts used for reporting, system updates, and daily operations.
• Manage and perform backups and restores of critical systems using Acronis tools.
• User & Site Support
• Provide first-level support for network printers, including troubleshooting and supply ordering.
• Assist with two-way radio issues (AM and FM).
• Provide basic desk-side and field support to staff and third party vendors.
• Track IT assets, manage incoming equipment, and decommission retired devices.
• Escort external engineers or vendors when accessing secure server areas.
• Safety & Platform Readiness
• Follow all offshore platform safety rules and operational policies.
• Participate in required safety training and routine safety communications.
• Support hurricane preparation and contingency procedures as needed.

Mandatory Requirements

• Willing and able to work offshore on a 14 days on / 14 days off rotation.
• 5+ years of experience in an enterprise IT environment.
• Strong experience managing Windows servers.
• Experience applying security standards and hardening guidelines to servers.
• Hands-on experience with antivirus and patch management tools.
• Prior offshore platform experience

Key Responsibilities