Administrator, National Case Management Network, Homeless Veteran Program

Tunnel To Towers Foundation; New York (NY); On-site; USD 55,000 - 75,000; Full time

Job summary

The Tunnel to Towers Foundation is seeking a highly professional Administrator to join our Homeless Veteran Program (HVP) department in New York. The role focuses on coordinating case management workflows, supporting meetings, and maintaining accurate records to advance veterans' housing outcomes.

The ideal candidate will have a Bachelor’s degree with at least three years of clerical experience, exceptional organization, and strong communication skills.

Qualifications

• Bachelor’s Degree with a minimum of 3 years’ clerical experience or related experience.
• Extremely organized, able to work independently and manage tasks from start to completion, meeting deadlines.
• Exceptional attention to detail, with a high-level of accuracy with all tasks and pride in a job well done.
• Excellent written and oral communication, as well as interpersonal skills.
• Ability to effectively work independently and as part of a team.
• Ability to track and manage multiple projects at one time.
• Pre-employment screening, including a background check, is required.

Responsibilities

• Oversee HVP National Case Management Network team processes ensuring efficient workflow and adherence to policies.
• Arrange meetings, training sessions, and compliance-related spot checks.
• Assist the team with general office duties, organizing and attending meetings, note-taking, shipping, filing and maintaining records, reconciling monthly credit card expenses, and managing expense reports.
• Respond to and resolves administrative inquiries and questions.
• Prepares agendas, makes travel arrangements, and maintains calendars for the Social Services team.
• Work in collaboration across the homeless veteran department and the foundation.

Skills

Organizational skills

Attention to detail

Communication skills

Interpersonal skills

Independent worker

Task management

Education

Bachelor’s Degree

Tools

Microsoft Office

Google Suite

Job description

Description

The mission of the Tunnel to Towers Foundation is to honor the sacrifice of firefighter Stephen Siller who laid down his life to save others on September 11, 2001. We also honor our military and first responders who continue to make the supreme sacrifice of life and limb for our country. The Tunnel to Towers Foundation is committed to eradicating homelessness amongst our veterans.

The Tunnel to Towers Foundation is seeking a highly professional Administrator to join our Homeless Veteran Program department.

Requirements

• Oversee HVP National Case Management Network team processes insuring efficient workflow and adherence to policies.
• Arrange meetings, training sessions, and compliance-related spot checks.
• Assist the team with tasks such as general office duties, organizing and attending meetings, note-taking, shipping, filing and maintaining records, reconciling monthly credit card expenses, and managing expense reports.
• Responds to and resolves administrative inquiries and questions.
• Prepares agendas, makes travel arrangements, and maintains calendars for the Social Services team.
• Work in collaboration across the homeless veteran department and the foundation.

Qualifications

• Bachelor’s Degree with a minimum of 3 years’ clerical experience or related experience.
• Extremely organized, able to work independently and manage tasks from start to completion, meeting deadlines.
• Exceptional attention to detail, with a high-level of accuracy with all tasks and pride in a job well done.
• Excellent written and oral communication, as well as interpersonal skills.
• Ability to effectively work independently and as part of a team.
• Ability to track and manage multiple projects at one time.
• Proficient in Microsoft Office/ Google Suite (or equivalent).
• Quick learner, team player and ready to take on any challenge.
• Veteran applicants encouraged to apply.
• Pre-employment screening, including a background check, is required.

Working conditions

Special working conditions may include: a change in days worked, shift hours, and/or working conditions (outdoors or other locations) when participating and assisting in special events needed.