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Maryland Department of Health's Office of Advanced Primary Care seeks a full-time contractual Practice Coach to guide primary care practices in MD’s AHEAD programs. You will provide strategic and operational direction, develop workflows, and use data analytics to achieve performance goals.
The role interfaces with CTOs, MCOs, and hospital leadership to drive program success. The position requires senior-level experience in administration, strong collaboration with stakeholders, and the ability
STD0018
MDH - Medicaid and Health Care Financing, Office of Advanced Primary Care
4201 Patterson Avenue
Baltimore, MD 21215
The Office of Advanced Primary Care's (OAPC) full-time contractual Practice Coach provides strategic, operational direction and technical guidance to support primary care practices participating in Maryland’s AHEAD Primary Care Programs, including; EQIP PC, Medicaid Advanced PCP, MDPCP AHEAD, and PC AHEAD. This role advances the agency’s mission to improve healthcare quality, cost efficiency, and patient outcomes by guiding practice in implementing advanced primary care models, meeting program requirements, and achieving data-driven performance goals.
The practice coach is responsible for planning, organizing, implementing, and interpreting program policies, directives, and procedures to accomplish the mission of the Maryland Department of Health. The practice coach develops and revises workflow procedures, provides strategic guidance, and applies advanced knowledge of financial methodologies, data analytics, and quality improvement to support participating practice organizations, Care Transformation Organizations (CTOs) and Managed Care Organizations (MCOs). This position is also responsible for short- and long-term planning, resource allocation recommendations, and serving as a liaison to primary care practice and hospital leadership, and other key stakeholders participating in AHEAD programs. The Practice coach is expected to exercise significant independent judgment and authority in evaluating and implementing policies, disseminating guidance, and supporting the OAPC Learning System through project management and educational initiatives.
Employees in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operator's license valid in the State of Maryland.