ADMINISTRATOR I

Formosa Plastics Corporation, U.S.A.; Baton Rouge (LA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health insurance

Dental coverage

Vision insurance

401(k) plan with company match

Tuition reimbursement

Job summary

Formosa Plastics Corporation, U.S.A. is seeking an entry-level Help Desk / Junior Systems Administrator in Baton Rouge. You will provide technical support to employees, handle day-to-day IT operations, and help with onboarding and access management.

The role emphasizes troubleshooting, hands-on work with computers and networks, and learning in a collaborative environment. Entry-level position with growth potential, supported by a team that values proactive problem solving, documentation, and

Qualifications

• Foundational knowledge of computer hardware, Windows and networking concepts.
• Willingness to learn new technologies and provide user support.
• Strong communication and problem-solving skills.

Responsibilities

• Respond to support requests via ticketing system, phone, email and in person.
• Troubleshoot hardware, software, printer, connectivity and account access issues.
• Set up and maintain desktops, laptops, mobile devices and peripherals.
• Assist with employee onboarding and offboarding including equipment and accounts.
• Support Windows, Microsoft 365 and common business applications.
• Assist with user accounts, permissions and password resets in directory services.
• Help monitor system health, apply updates and review backups under supervision.
• Maintain support documentation and troubleshooting guides.

Skills

Basic IT concepts

Education

High school diploma

Tools

Microsoft 365

Active Directory

Remote support tools

Ticketing systems

Job description

Company Overview For Formosa Plastics Corporation, U.S.A.

Founded in 1978, Formosa Plastics Corporation, U.S.A. (Formosa Plastics) is a growing, vertically-integrated supplier of plastic resins and petrochemicals. With annual revenues of more than $5 billion, we employ over 2,800 people who operate 20 production units in six business divisions - Olefins, Polyolefins, Vinyl, Specialty Polyvinyl Chloride, Chlor-Alkali, and Oil & Gas. Formosa Plastics offers a full line of polyvinyl chloride, polyethylene and polypropylene resins, caustic soda and other petrochemicals that deliver the consistency, performance and quality that customers demand. We market our polypropylene and polyethylene resins under the Formolene® tradename; we market our suspension PVC and specialty (dispersion) PVC resins under the Formolon® tradename. We also produce and sell caustic soda, ethylene dichloride, commercial bleach and hydrochloric acid. We are committed to supplying the highest quality products and services to our customers, providing a safe and healthy workplace for our employees and contributing to the quality of life in the communities where we operate. This commitment is made possible through our dedicated people, consistent products, continued protection of the environment and ongoing investments in new product development, quality control systems and safe, modern and energy-efficient production facilities. Formosa Plastics is a privately held company headquartered in Livingston, New Jersey. Our core business, producing plastic resins and petrochemicals, takes place at three wholly-owned chemical manufacturing subsidiaries located in Delaware City, Delaware, Baton Rouge, Louisiana and Point Comfort, Texas.

ADMI - ADMINISTRATOR I - 13R

Entry-Level Help Desk / Junior Systems Administrator

Position Overview

We are seeking an entry-level Help Desk / Junior Systems Administrator to provide technical support to employees and assist with day-to-day IT operations. This role is ideal for someone who enjoys troubleshooting, helping others, and developing hands-on experience with computers, networks, and business systems.

Key Responsibilities

• Respond to support requests through the ticketing system, phone, email, and in person.


• Troubleshoot hardware, software, printer, connectivity, and account access issues.


• Set up, configure, and maintain desktops, laptops, mobile devices, and peripherals.


• Assist with employee onboarding and offboarding, including equipment setup and account changes.


• Support Windows, Microsoft 365, and common business applications.


• Assist with user accounts, permissions, and password resets in Active Directory or Microsoft Entra ID.


• Help monitor system health, apply updates, and review backup results under supervision.


• Maintain accurate support documentation, equipment inventory, and troubleshooting guides.


• Follow security procedures and elevate complex issues to senior IT staff.

Required Qualifications

• High school diploma or equivalent.


• Foundational knowledge of computer hardware, Windows, and basic networking concepts.


• Strong communication, customer service, and problem-solving skills.


• Ability to follow procedures, document work, and manage competing priorities.


• Willingness to learn new technologies and ask for help when needed.

Preferred Qualifications

• Coursework, an associate degree, or technical training in IT or a related field.


• Internship, volunteer, school lab, or personal project experience with technical support.


• Familiarity with Microsoft 365, Active Directory, remote support tools, or ticketing systems.


• CompTIA A+, Network+, or similar certification, completed or in progress.

Experience: No prior professional IT experience required. Relevant education, certifications, and hands‑on projects are welcome.

Check Out Our Benefits

Health Coverage and Perks

• Excellent medical, dental, and vision insurance plans


• Flexible spending accounts for health, dependent care


• Short-term Disability


• Long-term Disability


• Group Term Life, Dependent and


• Supplemental Life Insurance


• Tuition Reimbursement

Work/Life Balance

• 10 Paid Holidays


• Paid Time Off for a balanced life


• (Vacation, Sick and Personal Time)


• FlexTime Available

Competitive Compensation

• Competitive salary, incentive/bonus, 401(k) plan with company match,


• Cash Balance, Pension Plan