Administrator, ADA and Leave Programs

The Chronicle Of Higher Education, Inc.; Fort Worth (TX); On-site; USD 63,360 - 77,440; Full time

Job summary

The Chronicle of Higher Education, Inc. in Fort Worth, TX seeks an Administrator, ADA and Leave Programs to oversee ADA, FMLA, and leave processes. The role coordinates between employees, supervisors, and departments to ensure compliant practice and clear communication.

Responsibilities include administering leave programs, handling documentation, and maintaining confidentiality. The position requires a Bachelor’s degree and at least 3 years of related experience, with standard business hours

Qualifications

• Bachelor’s degree and three (3) years of experience in the facilitation of leave programs and policies.

Responsibilities

• Serve as liaison and information resource for faculty and staff, providing excellent customer service and proactive outreach regarding assigned programs.
• Administer leave of absence and accommodation programs in accordance with regulations and college policies.
• Review and decide on accommodation and leave requests under applicable laws (FMLA, ADA, USERRA, etc.).
• Coordinate FMLA leave administration with third-party provider from notice through return to work.
• Communicate with employees and managers about leave status and timelines.
• Coordinate with ERS, IT, and Payroll to ensure pay status and benefits during leave.
• Maintain confidential records and case notes; support compliance and legal matters.
• Prepare case documentation and reports for operational needs.
• Respond to inquiries about policies and programs.

Skills

Customer service

Communication

Confidentiality

Collaboration

Problem solving

Education

Bachelor's degree

Tools

Microsoft Office

Microsoft 365

Enterprise systems

Job description

Title: Administrator, ADA and Leave Programs

Department: DT Human Resources

Campus Location: Trinity River Campus

Employee Classification: APT - Administrative

Position Type: FT - Regular

Grant Funded: No

Compensation Details: Starting Pay - $70,400.00;Commensurate with education and experience

Work Hours: Monday - Friday 8:00am - 5:00pm. Flexibility isrequired, as occasional evening and weekend hours may be necessarybased on department needs.

Remote Eligible: This position is not eligible for remotework

Special Instructions to Applicant:

Job Summary

This position provides comprehensive oversight and coordination ofthe College’s leave programs and accommodations under the Americanswith Disabilities Act (ADA). The role serves as a key liaison amongemployees, supervisors, internal departments, and external agenciesto ensure consistent application of policies and effectivecommunication regarding ADA, Family and Medical Leave Act (FMLA),workers’ compensation, and other leave-related matters.Responsibilities include interpreting and applying applicable lawsand College policies, facilitating leave and accommodationprocesses, conducting research, resolving complex issues, andsupporting employees throughout the duration of their leave oraccommodation request. The position plays a critical role inpromoting compliance, ensuring accurate documentation, andfostering a supportive work environment.

Primary Duties and Responsibilities

Essential Performance Requirements*

• Serves as liaison and information resource for faculty and staff,providing excellent customer service and proactive outreachregarding assigned programs while cultivating strong rapport withcustomers, as well as internal and external stakeholders
• Administers leave of absence and accommodation programs inaccordance with Federal, State and local regulations, as well asCollege policies and procedures
• Effectively receives, reviews, and makes decisions onaccommodation and leave requests under FMLA, ADA, Worker’sCompensation, Uniformed Services Employment and Reemployment RightAct (USERRA), Pregnancy Discrimination Act (Title VII), PregnantWorkers Fairness Act (PWFA) and related policies
• Coordinates FMLA leave administration in partnership with athird-party provider, supporting the process from initial employeenotice through return to work, including documentationcoordination, communication, and tracking of intermittent orreduced schedule leave
• Maintains ongoing communication with employees and managersregarding leave status, expected leave duration, return to worktimeline, extensions, etc.
• Coordinates with Employees Retirement System of Texas (ERS), IT,and Payroll department to ensure accurate pay status, benefitadministration, and system updates during periods of leave
• Collects, maintains, and safeguards confidential records,including medical documentation and case notes, supportingcompliance efforts and legal matters in consultation with GeneralCounsel as needed
• Prepares case documentation, interview summaries, and reports tosupport operational and management needs
• Responds accurately to inquiries regarding policies, procedures,programs, and compliance issues
• Maintains knowledge of retirement related rules including but notlimited to Teacher Retirement of Texas (TRS), Optional RetirementProgram (ORP), Social Security, and ERS to assist employees onleave
• Conducts ongoing auditing, reconciliation, record maintenance,and other reporting functions, ensuring program compliance withgovernment regulations
• Identifies opportunities for improvements in policies,procedures, and processes; takes the initiative to implementchanges within assigned responsibility and communicates updates torelevant stakeholders

Service Excellence

• Participates on behalf of the College in external communityorganizations and associations as assigned to support the essentialperformance requirements
• Attends the workplace regularly, reports to work punctually, andfollows a work schedule to keep up with the demands of theworksite
• Completes all required training and professional developmentsessions sponsored through Tarrant County College (TCC)
• Supports the mission, values, goals, and principles of theCollege

Supervision

Works under the general supervision of the assigned departmentleader

*Performs Other Related Tasks as Required

The duties listed are intended only as illustrations of thevarious types of work that may be performed. The omission ofspecific statements of duties does not exclude them from theposition if the work is similar, related or a logical assignment tothe position. The job description does not constitute an employmentagreement between the employer and employee and is subject tochange by the employer as the needs of the employer andrequirements of the job change.

Required Minimum Qualifications

• Bachelor’s degree and three (3) years of experience in thefacilitation of leave programs and policies in accordance with theapplicable federal and state employment laws (FMLA, ADA, Worker’sCompensation, USERRA, Pregnancy Discrimination Act, PregnantWorkers Fairness Act, etc.); or an equivalent combination ofeducation and related experience

Preferred Qualifications

• Degree in Human Resources, Management, or related field
• Specialized certification in FMLA/leave and/or ADAadministration
• At least two (2) years of experience using an Absence ManagementCase Management System
• At least one (1) year’s working experience in highereducation

Knowledge, Skills and Abilities

• Knowledge of the state and federal regulations related to theFMLA, ADA, Worker’s Compensation, USERRA, Pregnancy DiscriminationAct, Pregnant Workers Fairness Act, etc.
• Knowledge of employee benefits packages and payroll processingand the relationship of both to leave administration
• Skilled in using computer applications and enterprise systems,including the Microsoft Office suite and the Microsoft 365platform
• Skilled in high quality case management of multiple leaveprograms simultaneously
• Skilled in excellent customer service and interpersonalrelationships with various populations, including strong listening,verbal, and written communication
• Ability to work effectively in a collaborative environment withinternal and external stakeholders, i.e. other departments,outsourced vendor relations, and supervisory personnel
• Ability to maintain a high level of diplomacy and tact, ensuringconfidentiality and discretion with sensitive and confidentialinformation
• Ability to grasp complex concepts and procedures quickly
• Ability to think critically to effectively solve and communicateproblems in a fast-paced environment where the demands for work arevaried and unpredictable in scope and volume

Physical Demands and Work Environment

Physical Demands

The physical demands described here are representatives of thosethat must be met by an employee to successfully perform theessential functions of this job. While performing the duties ofthis job, the employee is frequently required to sit; use hands tofinger, handle, or feel objects, tools, or controls; reach withhands and arms; and talk or hear. The employee is occasionallyrequired to stand, walk, and climb or balance. The employee mustoccasionally lift and/or move up to 10 pounds. Specific visionabilities required by this job include close vision, distancevision, color vision, peripheral vision, and theability to adjust focus.

Work Environment

The work environment characteristics described here arerepresentatives of those an employee encounters while performingthe essential functions of this job. While performing the duties ofthis job, the employee occasionally works near moving mechanicalparts and is occasionally exposed to risk of electrical shock. Thenoise level in the work environment is usually quiet.

*Performs Other Related Tasks as Required

The duties listed are intended only as illustrations of thevarious types of work that may be performed. The omission ofspecific statements of duties does not exclude them from theposition if the work is similar, related or a logical assignment to the position. The job description does not constitute an employment agreementbetween the employer and employee and is subject to change by theemployer as the needs of the employer andrequirements of the jobchange.

Accommodation/EEO Statement

Reasonable accommodations may be made to enable individuals withdisabilities to perform the essential duties andresponsibilities.