Administrative Unit Coordinator

Copley Hospital; Morristown (VT); On-site; USD 28,000 - 35,000; Full time

Job summary

Copley Hospital in Morrisville, VT is seeking an Administrative Unit Coordinator to greet and check in all patients at the Surgical Center. The role manages the main department line, escorts patients, and supports perioperative staff with clerical tasks.

Ideal candidates have a High School diploma and at least two years of healthcare customer service experience, with strong communication and computer skills; basic medical terminology is a plus. Full-time with various shift options.

Qualifications

• High school diploma or equivalent required.
• Minimum 2 years of customer service experience, preferably in healthcare.
• Excellent communication and professional demeanor.
• Proficient computer skills and basic medical terminology.

Responsibilities

• Answering and routing calls for the Surgery Center.
• Greet patients, families, and visitors; provide directions.
• Escort visitors and manage flow of information to patients.
• Perform administrative tasks to support perioperative areas.
• Maintain information in multiple computer systems.

Skills

Communication skills

Customer service

Professional demeanor

Computer skills

Medical terminology

Education

High School Diploma or equivalent

Tools

Hospital computer systems

Job description

Overview

Copley Hospital, located in Morrisville/Stowe VT, is looking for an Administrative Unit Coordinator to greet and check in all patients at the Surgical Center. Keeps PACU staff informed of patient and visitor arrivals to ensure efficient patient flow and minimal waiting time. Escorts patients to and from clinical areas. Rounds in the waiting room on an hourly basis and provides updates to families. Answers the main department telephone line, managing multiple calls simultaneously. Takes and manages messages for staff and transfers appropriate calls. Provide clerical support to Perioperative patient care areas to ensure effective and efficient services are delivered. Manages information input and collection in multiple computer systems.

This position is Full-Time (PT available).

Copley Hospital has a variety of shifts available across Full-Time, Part-Time, and Per Diem needs. Please consider applying to discuss how your availability may align.

Compensation range: $20.21-25.63/hour.

The posted salary range reflects base compensation for candidates with a variety of experience. An offer within this range may be presented based on experience.

Responsibilities

• Answering incoming telephone calls for the Surgery Center.
• Greeting patients, family members, and visitors.
• Giving directions and instructions to visitors.
• Escorting visitors as needed and managing the flow of information to patients and families throughout their stay.
• Performing administrative tasks to support clinical areas.
• Other duties as assigned

Qualifications

Education Required:

High School Diploma or equivalent

Experience Desired:

2 years of Customer Service, preferably in a healthcare setting

Skill Desired:

Strong communication skills

Positive professional demeanor

Strong computer skills

Basic medical terminology