Administrative Technician – Executive Support & Data Ops

City of Sacramento; Sacramento (CA); On-site; USD 55,000 - 75,000; Full time

Job summary

The City of Sacramento is seeking an Administrative Technician to support the Fire Department's Executive Team in the Office of the Fire Chief. The role involves handling PRA requests, preparing statistical reports, maintaining fleet and equipment data, and coordinating events and disaster-response efforts.

Under supervision, you will develop and maintain databases and forms, assist in budgeting and procurement processes, and provide high-level customer service while safeguarding sensitive

Qualifications

• Three years of journey level clerical experience, including a minimum of two years performing administrative work or advanced journey level clerical work.
• Substitution: 60 semester units in public or business administration, economics, accounting, personnel or related field may substitute for two years of experience.
• Proof of education such as transcripts or degrees submitted with application and required at time of appointment.
• Knowledge of record keeping and reporting practices, personnel, budget and purchasing basics, and project management.

Responsibilities

• Researches, compiles, tabulates, and assembles data; assists in surveys and studies; recommends and implements procedures and processes; consults with managers and drafts policies.
• Prepares statistical and narrative reports, presentations, general and technical correspondence, and promotional materials; develops forms, tracking systems, databases and spreadsheets.
• Resolves difficult or sensitive customer service inquiries or problems; advises public on complex rules, policies and procedures; responds to inquiries from employees and the public.
• Researches information, organizes, evaluates and compiles results and prepares detailed summaries; tracks progress of projects and expenditures and reimbursements.
• Prepares and processes administrative documents such as vouchers, permits, personnel actions, requisitions, and contracts; maintains records and files.
• Assists in coordinating special events, training, programs or projects; coordinates municipal activities among City departments and/or other organizations.
• Provides exceptional customer service to those contacted in the course of work.

Skills

Communication

Customer service

Computer skills

Data collection

Education

60 semester units in public/business administration or related field

Job description

The City of Sacramento is seeking an Administrative Technician to support the Fire Department's Executive Team in the Office of the Fire Chief. The role involves handling PRA requests, preparing statistical reports, maintaining fleet and equipment data, and coordinating events and disaster-response efforts.

Under supervision, you will develop and maintain databases and forms, assist in budgeting and procurement processes, and provide high-level customer service while safeguarding sensitive