ADMINISTRATIVE TECHNICIAN

City of Surprise; Surprise (AZ); On-site; USD 21,000 - 30,000; Part time

Job summary

The City of Surprise Community & Resource Center is seeking its next team member to assist residents of Surprise, El Mirage, Sun City, Sun City West, Waddell, and Wittmann. You will greet visitors, answer questions, provide referrals for the center's programs and services, and support the Community Action Program in a fast-paced environment.

This part-time temporary position will work approximately 28 hours per week and may require working until 7 p.m. two days per week.

Qualifications

• High school diploma or GED and six months of administrative and/or customer service experience.
• Must provide Fingerprint Clearance Card (FCC) within 7 days of hire or proof of application.

Responsibilities

• Greet visitors and provide customer service to the public.
• Answer questions, make referrals for center programs and services.
• Assist with data entry, compile reports, and create basic correspondence.
• Order office supplies and equipment, conduct research, and perform basic QA reviews.

Education

High school diploma or GED

Six months administrative / customer service experience

Job description

The City of Surprise Community & Resource Center is seeking its next dynamic team member to join our team assisting residents of Surprise, El Mirage, Sun City, Sun City West, Waddell, and Wittmann. If you are passionate about providing support services that foster self-sufficiency and stability during unexpected financial crises, are detail-oriented, and enjoy working in a fast-paced environment, the Surprise Resource Center is looking for you!

This position is grant funded and will last through December 30, 2026, with possible extension through June 2027.

This part-time temporary position will work approximately 28 hours per week.

Also, this position will require working until 7 p.m. two days per week.

SUMMARY

Incumbent provides customer service to the public by greeting visitors, answering questions, making referrals for the resource center programs and services, and providing support for the Community Action Program. Basic knowledge of applicable laws, regulations, and departmental policies and procedures are required at this level. Responsibilities include performing more complex data entry, compiling reports, creating basic correspondence, ordering office supplies and equipment, conducting research, and performing basic quantitative quality assurance reviews.

EDUCATION and/or EXPERIENCE

High school diploma or GED, and six months of administrative and/or customer service experience sufficient to successfully perform the essential duties of the job such as those listed on job description. Additional education cannot be substituted for experience.

CERTIFICATIONS, LICENSES, REGISTRATIONS

Must provide proof of having a Fingerprint Clearance Card (FCC) from the Arizona Department of Public Safety within 7 days of hire, or provide proof of having applied for the Fingerprint Clearance Card (FCC) within 7 days of hire. The cost of obtaining an FCC will be provided by the Human Services & Community Vitality department.

SELECTION PROCESS

Applicants whose education, training and experience most closely meet the needs of the position may be invited to participate in a selection process to include a panel interview.

Successful candidates will receive a post-offer, pre-employment background screening to include:

• Criminal Background Screening
• Drug Screen
• Education & Experience Verification
• E-Verify
• Fingerprinting

The City of Surprise is an EEO/ADA reasonable accommodation employer.