Administrative Support Technician - Health and Human Svcs

Ak-Chin Indian Community; Maricopa (AZ); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Vacation/Personal sick leave

Health benefits (medical/dental/vision

401k

Disability insurance

14 holidays

Job summary

Ak-Chin Indian Community in Arizona seeks an experienced administrative support professional for the Health and Human Services Department. The role performs a variety of clerical duties, maintains records, coordinates travel, and assists with intake and referrals to programs.

With a focus on confidentiality and efficient office workflow, the position requires strong English skills, proficiency in MS Word/Excel, and the ability to interact with staff, clients, and external partners.

Qualifications

• Knowledge of the principles and practices of office management.
• Knowledge of proper business English, spelling, grammar, and basic arithmetic.
• Knowledge of a variety of computer software, including word processing, database and spreadsheet applications.
• Skill in preparing a variety of records, reports, and correspondence using appropriate format.

Responsibilities

• Transcribes, types, and edits documents for supervisor’s approval.
• Maintains sign-in log of all client appointments and visitors.
• Prepares monthly, periodic and special reports by gathering data from unit files/records.
• Coordinates conference/workshop attendance and travel arrangements for HHS staff.
• Maintains appointment calendars and schedules meetings and appointments for HHS staff.
• Greets visitors and screens incoming mail and telephone calls, initiating referral services as needed.

Skills

Administrative support

Office management

Communication

Attention to detail

Education

Associates Degree or Office Management certification

Tools

MS Word

Excel

Databases

Job description

Under general supervision performs a variety of administrative support functions for the Health and Human Services (HHS) Department.

Benefits:

vacation/personal sick leave, health benefits (medical/dental/vision),401k, short/long-term disability, 14 holidays

Wage offer will be based on experience and will not exceed the mid-point of the salary/wage range. Employees may progress through the full salary range subject to their successful performance and annual budget approval.

Experience equivalent to three years full-time administrative support for an executive, social or behavioral service agency; OR completion of an Associates Degree or certification in Office Management or closely related area may substitute for two years of the required experience; OR an equivalent combination of training and experience which provides the capabilities to perform the position duties. Must possess a valid Arizona Driver’s License and be able to meet the Community’s insurance carrier requirements (no DUI/DWI violations within the last 3 years.)

• Transcribes, types, and edits a variety of documents, correspondence, reports, and related documents for supervisor’s approval.
• Assembles and maintains files/records, and updates and prepares material for action.
• Prepares monthly, periodic and special reports by gathering data and other information from unit files/records.
• Maintains sign-in log of all client appointments and visitors.
• Processes purchase orders and invoices for payments, including checking for clerical and mathematical accuracy and completeness, and if further action is needed.
• Responsible for the requisitioning of all supplies/equipment and the inventory of all deliveries.
• Coordinates conference/workshop attendance and travel arrangements for the HHS staff.
• Maintains appointment calendars by scheduling meetings and appointments for the HHS staff.
• Maintains and documents some client program participation as well as court ordered services.
• Develops and maintains a resource listing for the program and its’ clients.
• Assists the HHS staff with the intake screening and assessment of applications for HHS programs.
• Greets visitors, screens and responds to incoming mail and telephone calls, as well as initiating referral services for individuals.
• Attends a variety of unit related activities, events and functions as directed by supervisory staff.
• Organizes and expedites work flow through the office
• Performs other work-related duties as assigned.

• Knowledge of the principles and practices of office management.
• Knowledge of proper business English, spelling, grammar, and basic arithmetic.
• Knowledge of a variety of computer software, including word processing, database and spreadsheet applications.
• Skill in preparing a variety of records, reports, and correspondence using appropriate format.
• Skill in following complex oral and written instructions, and understanding and interpreting complex rules, regulations, policies, and procedures.
• Knowledge and skill in maintaining filing/records systems.
• Skill in operating a variety of office equipment, including word processor, computer terminal, typewriter, adding machines, fax machines, printers, copiers, and networked telephones.
• Ability to establish and maintain effective working relationships with co-workers, Community Council and Community Members, Federal and State personnel, other tribal agencies and the general public.
• Ability to create an organized, efficient working environment.
• Ability to interact tactfully and courteously with others.
• Ability to maintain strict standards of confidentiality in and out of the office.