Administrative Technician

son; Lincoln (NE); On-site; USD 22,000 - 32,000; Full time

Benefits offered by this job

State retirement contribution

13 paid holidays

Generous leave accruals

Tuition reimbursement

PSLF through Federal government

Employer-paid health insurance plans

Dental and vision insurance

Life insurance policy

Career advancement opportunities

Employee Assistance Program

Job summary

The State of Nebraska is seeking an Administrative Technician for Electronic Data Interchange (EDI) to support Medicaid providers and Trading Partners with electronic transactions and access to Medicaid systems. You will enroll Trading Partners and providers for electronic transactions, including X12, and manage external user access to the Medicaid provider website.

This role requires being organized and detail-oriented, with comfort in following established processes and using computer systems

Qualifications

• Coursework/training or experience related to the programs or functions of the employing agency.
• Business administration, accounting, customer service, and/or technical support work.
• Experience with word processing, spreadsheets, and database management.

Responsibilities

• Manage user access to the Medicaid provider website, including adding, updating, and removing external users.
• Conduct routine audits of external user accounts to ensure access remains accurate and appropriate.
• Process and maintain Trading Partner and provider information related to electronic transaction submissions.
• Assist Trading Partners with enrollment and setup to conduct X12 electronic transactions with Nebraska Medicaid.
• Assist providers with enrollment and setup for electronic transactions.
• Develop an understanding of X12 electronic transactions and assist with reviewing transaction information as needed.
• Respond to questions from providers and Trading Partners regarding electronic transaction enrollment, access, and submission processes and requirements.
• Provide customer service and assistance by telephone and email.

Skills

Customer service

Attention to detail

Education

Coursework in business administration/accounting

Tools

Word processing

Spreadsheets

Database management

Job description

The work we do matters!
Hiring Agency:
Health & Human Services - Agency 25
Location:
Lincoln, NE
Hiring Rate:
$18.965
Job Posting:
JR2026-00028171 Administrative Technician (Open)
Applications No Longer Accepted On (If no date is displayed, job is posted as open until closed):
08-29-2026

Job Description:

What We Offer:

• State-matched retirement contribution of 156%!
• 13 paid holidays
• Generous leave accruals that begin immediately
• Tuition reimbursement program
• Public Service Loan Forgiveness Program (PSLF) through the Federal government
• 79% employer-paid health insurance plans
• Dental and vision insurance plans
• Employer-paid $20,000 life insurance policy
• Career advancement opportunities as the largest and most diverse employer in the state - Training and development based on your career goals
• Employee Assistance Program

As an Administrative Technician for Electronic Data Interchange (EDI), you'll help support Nebraska Medicaid providers and Trading Partners with electronic transactions and access to Medicaid systems. You will assist with enrolling Trading Partners and providers for electronic transactions, including X12 transactions, manage external user access to the Medicaid provider website, and help customers navigate questions related to EDI services. This is a great opportunity for someone who is organized, detail-oriented, enjoys helping others, and is comfortable working with established processes and computer systems in a team environment.

Job Duties

• Manage user access to the Medicaid provider website, including adding, updating, and removing external users.
• Conduct routine audits of external user accounts to ensure access remains accurate and appropriate.
• Process and maintain Trading Partner and provider information related to electronic transaction submissions.
• Assist Trading Partners with enrollment and setup to conduct X12 electronic transactions with Nebraska Medicaid.
• Assist providers with enrollment and setup for electronic transactions.
• Develop an understanding of X12 electronic transactions and assist with reviewing transaction information as needed.
• Respond to questions from providers and Trading Partners regarding electronic transaction enrollment, access, and submission processes and requirements.
• Provide customer service and assistance by telephone and email.
• Research and resolve routine issues related to website access and electronic transactions.
• Maintain accurate records and documentation related to user access and Trading Partner enrollment.
• Assist with provider and Trading Partner outreach, updates, and other EDI-related activities as needed.
• Provide excellent customer service while consistently demonstrating DHHS values and core competencies.
• Ensure compliance with department policies, procedures, and guidelines, as well as applicable state and federal regulations.
• Perform related work as assigned.

Requirements / Qualifications:

Minimum Qualifications : Coursework/training or experience related to research, presentation, or publication in an area related to the programs or functions of the employing agency; business administration; accounting; customer service; and/ or technical support work, including use of computer software such as word processing, spreadsheets, and database management.

Benefits

We offer a comprehensive package of pay, benefits, paid time off, retirement and professional development opportunities to help you get the most out of your career and life. Your paycheck is just part of your total compensation.

Check out all that the State of Nebraska has to offer! Benefit eligibility may vary by position, agency and employment status. For more information on benefits, please visit: https://statejobs.nebraska.gov/index.html#benefits

Equal Opportunity Statement

The State of Nebraska values our teammates as well as a supportive environment that strives to promote diversity, inclusion, and belonging. We recruit, hire, train, and promote in all job classifications and at all levels without regard to race, color, religion, sex. age, national origin, disability, marital status or genetics.