ADMINISTRATIVE SUPPORT SPECIALIST - WORK FROM HOME

Synapticure; Mountain View (CA); Remote; USD 40,000 - 60,000; Full time

Job summary

Synapticure is seeking an Administrative Assistant to provide vital support in managing patient interactions and documentation. This fully remote role involves organizing calls, scheduling appointments, and collaborating with the care team to enhance member experiences. Ideal candidates will demonstrate exceptional organizational and communication skills, ready to contribute immediately.

Benefits

Competitive salary

Medical, dental & vision insurance

401k match

PTO

Home office stipend

Qualifications

• Proficient in electronic health record (EHR) management.
• Strong attention to detail in data collection.
• Experience with task tracking and organizational tools.

Responsibilities

• Managing inbound calls and scheduling appointments.
• Collecting and documenting member data in EHR.
• Coordinating patient communications and member resources.

Skills

Organization

Communication

Data Entry

Job description

Administrative Assistant / Remote - Anywhere in U.S.
Compensation: Competitive salary, Medical, dental & vision, 401k match, PTO, Home office stipend

Job Description: As an Administrative Support Specialist at Synapticure, your responsibilities will include:

1. Managing inbound calls, obtaining demographic information for new patients, and scheduling or rescheduling appointments per protocol.
2. Accurately collecting and documenting member clinical and demographic data in a timely manner within electronic health record (EHR) and care facilitation platforms.
3. Coordinating correspondence, faxing, and outgoing patient communications, including standard mailings, news, and member resources.
4. Partnering with the care team to complete visit-related tasks, upload member forms, conduct eligibility checks, and generate standard reports.
5. Utilizing care facilitation and scheduling platforms to track tasks, organize information, and optimize member experiences.

Additional Details: Hiring immediately.