Administrative Support Specialist - Journey - Davidson

East Carolina University; Thomasville (NC); On-site; USD 35,000 - 39,000; Full time

Job summary

East Carolina University in Thomasville, NC seeks an Administrative Support Specialist - Journey - Davidson to join the ECU School of Dental Medicine and community service centers. The role supports registration, scheduling, cashiering, outpatient charge entry, and telephone operations, with emphasis on efficient office workflows from 8:00 a.m.

to 5:00 p.m., Monday through Friday, as a full-time position. The minimum education is a high school diploma or equivalent with one year of related

Qualifications

• High school diploma or equivalent.
• One year of related office experience.
• Equivalent combination of training and experience.

Responsibilities

• Handle patient registration and scheduling.
• Process cashiering and outpatient charge entry.
• Manage telephone operations and third-party payer authorizations.

Education

High school diploma or equivalent

Job description

Administrative Support Specialist - Journey - Davidson

• Job Title: Administrative Support Specialist - Journey - Davidson
• Working Title: Administrative Support Specialist - Journey - Davidson
• Number of Vacancies: 1
• Full Time Equivalent (FTE): 1.0
• Full Time or Part Time: Full Time
• Recruitment Range: $34,602 - $49,406
• Anticipated Hiring Range: $35,393 - $39,325
• Salary Grade Equivalency: NC09
• Work Schedule: Monday – Friday
• Work Hours: 8:00 a.m. – 5:00 p.m.
• Location (City): Thomasville
• Job Category: Staff
• Job Open Date: 09/18/2026

Primary Purpose of Position

This position serves in a business support role for patients, dentists and other staff at the ECU School of Dental Medicine and the Community Service learning Centers to optimize practice policies and procedures. These functions require 100% of the position’s time and effort. This position is located in a clinical site and is involved in the following functions: Registration, Scheduling, Cashiering, Outpatient Charge Entry, Telephone Operations and third party payer authorization.

Minimum Education, Knowledge, Skills, and Experience

High school diploma or equivalency and one year of related office experience; or equivalent combination of training and experience.

License or Certification required by statute or regulation

None

Preferred Education, Knowledge, Skills, and Experience

License or Certification required by the Department

None

Requirements

• Applicants must be currently authorized to work in the United States on a full-time basis.
• Unless otherwise identified in the applicable job posting and consistent with University policy, the University will principally employ individuals who reside in the State of North Carolina to the greatest extent practicable.

Benefits

• Eligibility to participate in the UNC Optional Retirement Program (ORP) which offers matching employer contributions and employee control of investment choices, along with eligibility to participate in various Voluntary Supplemental Retirement Plans (401k, 403b, 457).
• This position is not eligible to participate in the NC Teachers’ and State Employees’ Retirement System (TSERS).
• Additionally, this position offers multiple voluntary options for Medical, Dental, Vision, and Life Insurance as well as various supplemental plans including Critical Illness, Flexible Spending Accounts, Cancer, and Disability.

Eligibility for Employment

Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. ECU participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. If highest degree earned is from an institution outside of the U.S. and its territories, final candidates are required to have their degree validated as equivalent to the degree conferred by a regionally accredited college or university in the U.S.