ADMINISTRATIVE SUPPORT SPECIALIST II - DETENTION

Dorchester-County,-Sc; Summerville (SC); On-site; USD 32,000 - 45,000; Full time

Job summary

Dorchester County in Summerville, SC is seeking a dedicated clerk to perform routine to moderately complex clerical work, maintain department records, and provide courteous customer service.

Under general supervision, the role involves handling documents, filing, data entry, answering phones, greeting visitors, and supporting front desk operations during regular business hours with occasional evenings or holidays in emergencies.

Qualifications

• High School Graduation or GED equivalent.
• One year of clerical, customer service or related experience.

Responsibilities

• Prepares, processes, copies, indexes, files, transmits and/or maintains various department documents.
• Ensures the security and confidentiality of files as appropriate.
• Maintains records, prepare forms, verifies information and resolves moderately complex problems.
• Types letters, memos, and other correspondence for the appropriate office or department.
• Responsible for the hard copy or electronic filing system within the office in terms of categorizing, classifying and organizing information and data.
• Examines documents created by other administrative support staff for accuracy as assigned.
• Answers telephones/transfers calls; greets patrons at front window; answers questions about bonds, etc.; enters data; sorts mail; notifies when the front door needs to be released; and makes sure facility metal detectors are clean and working.
• Performs other related job duties as assigned.

Skills

Clerical

Customer service

Records management

Data entry

Front desk

Education

High School Diploma or GED

Job description

The purpose of this job is to perform a variety of routine-to-moderately complex clerical work in the preparation and maintenance of department records; to perform a variety of clerical tasks as assigned; and to provide professional and courteous customer service at all times.

This position works under general supervision, independently developing work methods and sequences.

ESSENTIAL JOB FUNCTIONS

• Prepares, processes, copies, indexes, files, transmits and/or maintains various department documents.
• Ensures the security and confidentiality of files as appropriate.
• Maintains records, prepare forms, verifies information and resolves moderately complex problems.
• Types letters, memos, and other correspondence for the appropriate office or department.
• Responsible for the hard copy or electronic filing system within the office in terms of categorizing, classifying and organizing information and data.
• Examines documents created by other administrative support staff for accuracy as assigned.
• Answers telephones/transfers calls; greets patrons at front window; answers questions about bonds, etc.; enters data; sorts mail; notifies when the front door needs to be released; and makes sure facility metal detectors are clean and working.
• Performs other related job duties as assigned.

Minimum Education and Experience Requirements:

High School Graduation or GED equivalent.

One year of clerical, customer service or related experience or an equivalent combination of education and experience.

Special Qualifications, Certifications and Licenses:

None.

Unavoidable Hazards (Work Environment)

Work is performed in a?relatively safe,?secure?and stable work environment.?

Position Type and Expected Hours of Work

This is a full-time position; typical work hours and days are Monday through Friday, 8:30 a.m. to 5:00 p.m. Some flexibility in hours is allowed, but employees must be available during the core work hours of 9:00 a.m. - 4:00 p.m. and must work 40 hour each week to maintain full-time status. Employees must be available to work evenings, weekends and holidays during emergencies or as requested.

E.O.E. Dorchester County does not discriminate based on race, color, national origin, gender, religion, age, disability or military service in employment or the provision of services.