Administrative Support Specialist I

Middle Flint Health & Wellness; Warner Robins (GA); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Generous Paid Time Off

Retirement savings with employer match

Disability coverage

HSA

FSA options

Paid orientation and training

Growth opportunities

Free parking

Legal and accident insurance

Clinical supervision opportunities for

Job summary

Middle Flint Health & Wellness in Warner Robins, GA seeks a full-time Administrative Support Specialist I to support the WTRS Outpatient program. You will enter client information into the electronic health record, coordinate appointments, manage staff schedules, and verify Medicaid authorizations to ensure uninterrupted service.

You’ll process payments, handle calls and emails, prepare reports, maintain records, and help with supplies and safety checks. Background check required.

Qualifications

• High school diploma or GED; basic office functions and computer tasks; data entry and typing proficiency; valid unrestricted Georgia driver’s license.
• Experience with medical revenue cycle operations is a plus.

Responsibilities

• Enter client information into the electronic health record system.
• Coordinate appointments and follow-up visits.
• Manage staff schedules and verify Medicaid authorizations.
• Maintain important client records and process payments.
• Scan and upload documents, answer calls and emails, and prepare reports for management.
• Support meetings with note-taking and documentation; maintain office supplies; conduct safety inspections and drills.
• Provide coverage at other work sites as needed; contribute to daily operations of behavioral healthcare services.

Skills

Data entry

Typing

Office functions

Customer service

Software applications

Payment collection systems

Prior authorization process

Crisis prevention/de-escalation

CPR and first aid certifications

Valid Georgia driver's license

Education

High school diploma or GED

Tools

Medical revenue cycle knowledge

Various software applications

Job description

Are you looking for a career where your organizational skills can directly impact the well-being of others? Join Middle Flint Health & Wellness in Warner Robins, GA as a full-time Administrative Support Specialist I, a Mission Critical Position that helps ensure individuals receive the behavioral health services and support they need. If you thrive in a fast-paced environment, enjoy helping people, and want meaningful work with purpose, this could be the opportunity you've been looking for.

As our Administrative Support Specialist I, you will earn competitive pay.

You'll also enjoy a comprehensive benefits package.

• health
• dental
• vision
• life insurance
• generous Paid Time Off
• retirement savings with employer matching
• disability coverage
• HSA
• FSA options
• paid orientation and training
• growth opportunities
• free parking
• legal and accident insurance
• clinical supervision opportunities for licensure-track professionals

WHAT MAKES US UNIQUE?

At Middle Flint Health & Wellness, we are a diverse, passionate, and team-oriented organization committed to improving lives through high-quality behavioral healthcare. We provide affordable treatment, education, and support for individuals facing addiction, emotional, behavioral, and developmental challenges. Our employees make a meaningful impact every day while enjoying opportunities for professional growth, a collaborative work environment, and a competitive benefits package.

ARE YOU QUALIFIED FOR THIS OPPORTUNITY?

• High school diploma or GED
• Ability to perform basic office functions and computer related tasks
• Data entry and typing skills with moderate to high proficiency
• Valid unrestricted Georgia driver's license

Preferred Qualifications:

• Clerical experience with knowledge of medical revenue cycle
• Proficient in the use of various software applications
• Experience with various payment collection systems (i.e., credit card, debit card, checks)
• Experience in customer service
• Knowledge of the prior authorization process
• Knowledge of Crisis prevention/de-escalation
• CPR and first aid certifications

A GLIMPSE INTO YOUR FUTURE ROLE

As an Administrative Support Specialist I, you will serve as a key point of contact for clients and staff within the WTRS Outpatient program. You will accurately enter client information into the electronic health record system, coordinate appointments and follow-up visits, manage staff schedules, verify Medicaid and authorization statuses, and maintain important client records. You will process payments, scan and upload documentation, answer calls and emails, prepare reports for management, support meetings through note-taking and documentation, maintain office supplies, conduct safety inspections and drills, and help ensure daily operations continue seamlessly. You will also provide coverage at other work sites when needed, making your role an essential part of delivering quality behavioral healthcare services.

Must have the ability to pass a background check and drug screening test.