Administrative Support Specialist I

Star Management CA; Tustin (CA); On-site; USD 60,000 - 80,000; Full time

Job summary

A leading property management firm seeks an Administrative Support Specialist I to provide vital support across various departments. The ideal candidate will be detail-oriented, possess excellent interpersonal skills, and be prepared to undertake diverse administrative tasks efficiently. Emphasis is placed on adaptability and a willingness to learn in a collaborative environment.

Benefits

Medical benefits

Dental benefits

Vision benefits

401(k) plan with company match

10 paid holidays

5 vacation days in the first year

Qualifications

• One year of general office experience required.
• Property management experience is a plus.
• Ability to follow verbal and written instructions.

Responsibilities

• Assist with processing applications for tenancy.
• Data entry and document management.
• Follow up on action items from property visits.

Skills

Computer literate

Interpersonal skills

Attention to detail

Education

High school diploma/GED

Tools

MS Office

Adobe Acrobat

Job description

*Position summary

The role of the Administrative Support Specialist I is primarily a support position to various departments in the property management firm, under the direction of the Director of Resident Relations. The ideal candidate will have a can-do attitude, follow through and pay attention to details and deadlines throughout the day, and be willing to learn new tasks to assist other departments in the day-to-day operations of the office.

*Company Overview

Founded in 1958, The Star Companies is a family-owned and operated firm specializing in the manufactured housing industry. With communities throughout California, Colorado, Idaho and Nevada, we provide value in housing and integrity in service. Star's Mission Statement is: We provide superior service to manufactured home communities, maximizing value of the properties that we are entrusted to serve.

*Company Core Values

• Transparency
• Accountable
• Integrity
• Teamwork
• Excellence

*Position Performance Objectives

• Follow up on action items after regional manager property visits including, but not limited to, monitoring, delegating and calendaring.
• Assist with processing applications for tenancy.
• Process Home Improvement Applications from Residents
• Oversee and monitor Home Depot orders
• Data entry.
• Scan document to pdf, save to various company software.
• File paper documents.
• Receive and route incoming telephone calls.
• Other general administrative duties as assigned by staff.

Back-up staff for other administrative tasks:

• Prepare outgoing mail daily with a postage meter.
• Prepare outgoing shipping daily with shipping software.
• Fold and stuff resident correspondence using the folder-inserter machine.

*Key Competencies

• Familiar with standard office concepts, practices, and procedures.
• Follow organizational and departmental procedures to complete tasks in a timely manner.
• Computer literate at an intermediate level in: MS Office, Adobe, Internet, etc., with substantial use of Adobe Acrobat
• Able to switch tasks easily when priorities change.
• Able to use discretion when handling confidential files and situations.
• Able to work independently once assigned a task.
• Able to follow verbal/written instructions to complete assignments according to company policies and procedures.
• Able to manage multiple assignments with varying deadlines.
• Excellent interpersonal skills.
• Has reliable transportation to/from work, with the ability to drive on work-related errands occasionally.
• Possess a valid driver's license and auto insurance.
• Punctual and reliable with a good work ethic.

*Physical Requirements

• Has the ability to work at the corporate office in front of a computer screen/typing approximately 90% of a typical working day.
• Has the ability to bend, reach and lift boxes and office supplies up to 30 pounds.

*Experience Requirements

• One year of general office experience, minimum
• Property management experience, a plus
• High school diploma/GED, required

*What We Offer

• Medical, Dental, and Vision benefits
• 401(k) plan with company match
• 10 paid holidays
• 5 vacation days first year, accrual begins immediately

Hourly pay range is $22 - $24 per hour, 40 hours/week, Monday - Friday

Location: Tustin, CA 92780

If this position caught your eye, apply online now.

We are an equal opportunity employer.

Keywords:

Real Estate Management

Association Management

Mobilehome

Mobile Home

Property Management

Homeowners association

HOA

Eviction

Unlawful Detainer

Landlord Tenant

Must be able to pass 7-year background check. Any job offer will be based on the results of background screening.