Administrative Support Manager

East Bay Regional Park District; Castro Valley (CA); On-site; USD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking an Administrative Support Manager to oversee high-level administrative tasks that support Executive Management. This role is pivotal in ensuring efficient operations within the Park District while fostering a diverse and inclusive workplace. The ideal candidate will exhibit professionalism, possess excellent communication skills, and demonstrate the ability to manage sensitive information with discretion. Join a passionate community dedicated to preserving natural resources and providing public access to outdoor spaces. This opportunity offers a chance to make a meaningful impact in the community while enjoying excellent benefits and professional development opportunities.

Benefits

Medical Benefits

Dental Insurance

Vision Insurance

Flexible Spending Account

Pension Benefits

Tuition Reimbursement

Free On-site Parking

Employee Discounts

Qualifications

• 4 years of experience in administrative personnel management.
• Strong commitment to diversity and inclusion in the workplace.

Responsibilities

• Provide administrative support to the Assistant General Manager.
• Manage public inquiries and correspondence effectively.
• Assist in budget development and management.

Skills

Administrative Management

Communication Skills

Interpersonal Skills

Research Skills

Confidentiality

Education

Bachelor’s Degree in Public Administration

Tools

Microsoft Office Suite

HR Management Software

Job description

ABOUT US:

The East Bay Regional Park District is a system of beautiful parklands in Alameda and Contra Costa counties to the east of San Francisco. The system comprises 73 parks spanning across 126,809 acres; 1,250 miles of trails; 55 miles of shoreline. We manage and preserve natural and cultural resources for all to enjoy and protect. The regional parks are ideal for healthful recreation and environmental education. Learn about our Mission and Vision, History, and our contributions to the United Nations 17 Sustainable Development Goals.

OUR MISSION:

EBRPD preserves a rich heritage of natural and cultural resources and provides open space, parks, trails, safe and healthful recreation and environmental education. An environmental ethicguides the District in all of its activities.

OUR VALUES:

• Respect – We honor the land we steward, each other, and the park visitors we serve.
• Resilience – We creatively adapt to change. We address challenges with empathy, perspective, and determination.
• Relationships – Our greatest strength lies in the trust, accountability, and teamwork we cultivate with our colleagues, partners, and the public we serve.
• Responsiveness – We communicate openly, honestly, and reliably.
• Transparency – We hold the public's trust through meaningful stakeholder engagement and access to timely and reliable information on decisions and performance.

WHY WORK FOR EBRPD?

• Work with a purpose for a better world today and for future generations through the preservation of open space, public access to the outdoors, and a commitment to the conservation of the natural world found east of the San Francisco Bay across 33 cities in Alameda and Contra Costa counties
• A community of colleagues who are passionate about public service and the East Bay Regional Park District, the communities it serves, and its mission
• Excellent benefits: Medical, Dental, Vision, Flexible Spending, and pension benefits through California Public Employees Retirement System (CalPERS). Click here fordetails regarding additional benefits
• Tuition reimbursement and professional development
• Free on-site parking
• Free parking permit for EBRPD parks (for up to 2 privately owned vehicles)
• Employee discounts for certain EBRPD park amenities (reservations, daily fishing permit, public boat launch)

THE OPPORTUNITY:

The Park District is currently recruiting for an Administrative Support Manager. Under general direction, this position performs a variety of high-level administrative tasks that directly assist Executive Level Management in the day-to-day management of Park District operations.

WHAT YOU’LL BE DOING:

This position reports to the Assistant General Manager of Public Safety. This classification provides expert advice, consultation and recommendations to Executive Level Management. This classification is distinguished from Assistant General Manager, which is responsible for managing an entire Division. Incumbents receive administrative direction from an Assistant General Manager and may exercise direction over professional, analytical, confidential, and administrative staff.

IDEAL CANDIDATE:

• Displays high level of integrity, professionalism, and attention to detail
• Demonstrates commitment to fostering a diverse, inclusive, and respectful workplace environment
• Conveys excellent verbal and written communication skills with the ability to present complex information clearly and concisely
• Shows strong interpersonal skills to work effectively with department staff, external agencies, and the public
• Maintains confidentiality, exercises sound judgment, and handles sensitive information with integrity and discretion
• Researches and utilizes current technology to enhance efficiency in the workplace
• Being a public notary is desirable

• Serves as administrative support to an Assistant General Manager assuming responsibility for a wide variety of administrative and Division personnel matters, including, without limitation to, conducting investigations, drafting and reviewing corrective action, consulting with Human Resources on labor and personnel issues, training, policy development and serving as the Division subject matter expert in negotiations with labor unions

• Manages public inquiries and refers correspondence to appropriate staff or personally responds to individual inquiries based on knowledge of the Park District’s and Division’s programs, policies, and operations

• May attend meetings as a representative of the Assistant General Manager of Division Leads or from the General Manager’s office

• Relays administrative instructions and guidance to Division staff

• Collects information and independently prepares correspondence, reports, and memoranda

• Performs independent research and summarizes a variety of informational material

• Organizes own work assignments, establishes work priorities, and maintains critical deadlines

• Reviews staff-prepared correspondence, reports, etc. for proper format, grammar, spelling, punctuation

• Assists in the development and management of the annual department budget

• Participates in the identification of performance goals and objectives

• Participates in the development of long and short-range goals for the Division, including specific workplans for the Division

• Manages staff; coordinates assignments and makes adjustments based on workload and the Assistant General Manager priorities; provides technical guidance and resolves operational problems in coordination with the Assistant General Manager; performs the full range of staffing management responsibilities, i.e., selection, performance management, training, leave approval, employee relations and assuring a safe workplace for the Division

• As directed, reviews draft policies, reports, directives and procedures for format, accuracy, clarity and adherence to the District’s administrative policies and guidance, and the Assistant General Manager’s instructions; May coordinate with staff to collect additional information, and/or verify facts; as needed, provides proposed revisions and/or recommendations

Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:

Education: A Bachelor’s Degree from an accredited college or university in public administration or a closely related field; and

Experience: Four (4) years of experience in administrative personnel management, preferably in a public sector environment, including two (2) years at a supervisory or management level.

KNOWLEDGE, SKILLS AND ABILITIES:

The following generally describes the knowledge and ability required to enter the job and/or to be learned within a short period of time in order to successfully perform the assigned duties.

• Knowledge of techniques of effective management and organizational practices

• Knowledge of general understanding of public agency administrative environments

• Knowledge of principles and techniques necessary for the persuasive presentation of ideas and concepts in both written and oral formats

• Ability to analyze statistical, factual and financial data independently

• Ability to apply supervisory principles and practice with sound judgment and leadership skills

• Ability to demonstrate interpersonal sensitivity

• Ability to exercise sound judgment, initiative, and tact

• Ability to establish and maintain effective working relationships with those contacted in the course of work at all levels, including a culturally diverse general public, with a focus on quality service to internal staff and external customers

CONDITIONS OF EMPLOYMENT:

Must pass a Level 1 Background Check. Positions located at Public Safety will require a Level 3 Background Check.

In addition to the regular work schedule, this position may be required to work evenings and/or weekends to attend meetings and trainings as needed.

This position is designated as a Mandated Reporter under the Child Abuse and Neglect Reporting Act (CANRA). Mandated reporters are individuals who are obligated by law to report suspected cases of child abuse and neglect. As such, you will be required to sign an acknowledgment of having received the District’s policy and your responsibilities.

Application materials for this position consist of two (2) required parts:

1. A current East Bay Regional Park District application submitted online, and
2. Completed supplemental questions

Apply prior to the closing time of the job announcement and allow at least one (1) hour to submit your application if you are a new user to the system. If you have previously applied on GovernmentJobs.com, please take care to update your existing profile. Applications are accepted online only. Our online application system is provided by NeoGov. If you encounter problems while applying online, please contact NeoGov Help Desk toll-free at [phone].

Notification: All applicants will be notified of the disposition of their application via email, generally within two to three weeks after the closing date. You may also sign into your GovernmentJobs.com account to view your current application status and notifications.

Confidential Designation: This position is not affiliated with a union and is considered part of unrepresented Management employees at the Park District. The probationary period for this position is twelve (12) months. This position is designated as “at-will” and serves at the pleasure of the General Manager.

Selection Process:The application materials for all applicants meeting the minimum qualifications will be reviewed by a screening panel to select the best qualified for testing or interview. The District reserves the right to set up a written test, performance test, and/or other assessment procedures before or after the interview process.Possession of minimum qualifications does not guarantee an interview or invitation to test.Pursuant to the Federal Immigration and Reform Act of 1986, all applicants who are hired will be required to provide proof of identity and appropriate work authorization documents prior to commencement of employment.

Special Testing Arrangements: If you require special arrangements due to a verified disability or medical condition, please contact the Human Resources Department at [phone].Tentative Date of Onsite Examinations:
Oral Board Interviews: May 29, 2025

Selection Interviews: June 5, 2025 (or early June)

Equal Opportunity Employer:
The East Bay Regional Park District is an Equal Opportunity Employer that values and respects a diverse workforce and community. It is committed to promoting an equitable and inclusive workspace that is welcoming to all. Applicants from all backgrounds and life experiences are encouraged to apply. All qualified applicants will receive consideration for employment.