Administrative Support, Level 1, 2, or 3

Georgia Department of Public Health; Albany (GA); On-site; USD 26,000 - 31,000; Full time

Benefits offered by this job

13 paid holidays

Educational Support Leave

3 wks. Annual Leave & 3 wks. SickLeave

Defined benefit retirement plan + 401k

Health and Flexible Benefits

Job summary

The Georgia Department of Public Health's Dougherty County WIC program in Albany, GA is hiring Administrative Support staff (Levels 1–3) to assist with daily office operations and patient services.

You will provide customer service, ensure HIPAA compliance, and support infants, toddlers, and pre-/post-natal women. The role includes triage and call-center tasks, with county-wide coverage as needed.

Qualifications

• High school diploma or GED with ability to perform basic office functions and computer tasks.
• Ability to lift up to 45 lbs., and to bend and reach as needed.
• Prior experience in a medical/health setting is a plus.

Responsibilities

• Provides exceptional customer service and maintains HIPAA standards.
• Works with a multicultural community and supports the WIC program.
• Performs administrative duties (weighing, height, hemoglobin) for WIC.
• Cross-trained to triage, call center, and additional duties.
• Serves infants, toddlers, and pre-/post-natal women; offers low-risk nutrition guidance.
• Follows state policies and procedures; may cover multiple counties.
• Responds to Public Health emergencies when needed.

Skills

Administrative support

Call center

Triage

Office duties

Education

High school diploma or GED

Job description

Important responsibilities in helping keep our communities healthy!! Click here to watch the video.

Administrative Support, Level 1, 2, or 3

Posted Date: September 25, 2026

Closing Date: October 5, 2026

Position Type: 1 Full-TimePosition

Location: WIC: Dougherty County Health Department/Albany, GA

Paygrade/Salary: C-$26,188, D-$-28,307, or E-$30,638

(Based on qualifications/experience)

Job Code(s): GSS080, GSS081, GSS082

• 13 paid holidays
• Educational Support Leave
• 3 wks. Annual Leave & 3 wks. Sick Leave earned in first year
• a defined benefit retirement plan plus (employer-matched) 401(k) plan
• Health and Flexible Benefits (Dental, Vision, Legal, Long-Term Care, Dependent Life, AD&D, Short- and Long-Term Disability, and Spending Accounts)

• Provides exceptional customer service and maintains HIPAA Standards
• Works with a multicultural community
• Performs a variety of administrative functions (wt, ht, hgb) in support of the WIC program
• Cross-trained to work triage, call center, and other additional duties
• Provides services to infants, toddlers, and pre-/post-natal women
• Provides low-risk nutritional counseling to individuals or group settings
• Complies with state policy and procedures
• May be assigned to provide services in multiple counties throughout the health district.
• Responds to Public Health Emergencies

High school diploma or GED AND ability to perform basic office functions and computer-related duties. This position requires the ability to lift up to 45 lbs., and the ability to bend and reach up.

Preferred Qualifications

• Previous employment with any state’s Department of Public Health or a County Board of Health
• Completion of an associate degree in a related field from an accredited college or university (Please mail or bring a copy of your College Transcript or Diploma to the Interview—you must have an official transcript prior to the start date)
• WIC experience
• One or more years of experience performing complex office/administrative duties in a Medical Office setting
• Call Center experience

This position may require driving company vehicles (Valid driver’s license required) and working some evenings and weekends during special events such as health fairs and responding to disasters. Drug screen, criminal background check and immunization records may be required. If selected, male applicants between 18 and 26 years of age must present proof of Selective Service Registration. All information submitted is subject to verification.

We are an Equal Opportunity Employer

Due to the volume of applications received, we are unable to provide information on application status by phone or e-mail. All qualified applicants will be considered but may not necessarily receive an interview. Selected applicants will be contacted by the hiring agency for next steps in the selection process. Applicants who are not selected will not receive notification. This position is subject to close at any time once a satisfactory applicant pool has been identified.