Administrative Support IV

cni; Washington (District of Columbia); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Medical - Dental - Vision

Company Life Insurance

Short-Term and Long-Term Disability

401(K) Immediate Vesting

Professional Development Assistance

Legal Aid Assistance Program

Family Planning / Fertility Assistance

Personal Time Off

Observance of Federal Holidays

Job summary

Chickasaw Nation Industries, Inc. in Washington, DC is seeking an Administrative Support IV to assist the division manager and executives by handling a range of administrative and clerical tasks that improve office efficiency.

The role requires outstanding communication, calendar management, travel coordination, and coordination of meetings and minutes, with a strong emphasis on discretion and customer service in a federal contractor environment.

Qualifications

• Excellent customer service skills.
• Strong knowledge of standard office practices and procedures.
• Excellent interpersonal, written, and verbal communication skills.
• Superior organizational and analytical abilities with keen attention to detail.
• Strong time management and follow-up skills.
• Ability to work independently and in a team.

Responsibilities

• Act as a liaison, maintaining professional relationships with executives and staff.
• Answer phones and direct calls, take messages as required.
• Support the division manager/executive with calendar management and scheduling.
• Schedule and facilitate video/teleconference meetings; track invites and attendance.
• Record meeting minutes and distribute actions to attendees.
• Keep leadership informed of commitments and priorities.

Skills

Customer service

Office procedures

Interpersonal communication

Written communication

Time management

Attention to detail

Calendar management

Travel coordination

Education

High School Diploma or GED

Tools

Microsoft Office (Word, Excel, Outlook)

Job description

The Administrative Support IV supports the division manager and/or executive at the Federal Aviation Administration. The incumbent helps to improve office management efficiencies by performing a variety of administrative and clerical tasks that support management and functional processes.

Chickasaw Nation Industries, Inc. serves as a holding company with multiple subsidiaries engaged in several lines of business (Business Services, Health, Infrastructure and Engineering, Mission Optimization, Technology and Transportation) for the federal government and commercial enterprises. A portion of our profits is used to support Chickasaw citizens. We are proud to support the economic development and long-term viability of the Chickasaw Nation and its people. CNI offers premium benefits eligible on the first day of hire to full time employees; (Medical - Dental - Vision), Company Life Insurance, Short-Term and Long-Term Disability Insurance, 401(K) Immediate Vesting, Professional Development Assistance, Legal Aid Assistance Program, Family Planning / Fertility Assistance, Personal Time Off, and Observance of Federal Holidays.

• (Medical - Dental - Vision)
• Company Life Insurance
• Short-Term and Long-Term Disability Insurance
• 401(K) Immediate Vesting
• Professional Development Assistance
• Legal Aid Assistance Program
• Family Planning / Fertility Assistance
• Personal Time Off
• Observance of Federal Holidays

As a federal contractor, CNI is a drug-free workplace and adheres to the Federal Controlled Substance Act.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Must be able to obtain a moderate-level Public Trust clearance by successfully passing a background check consisting of a criminal and credit security investigation. This security investigation requires U.S. Citizenship.
• Excellent customer service skills.
• Excellent knowledge of standard office practices and procedures.
• Excellent interpersonal, written, and verbal communication skills with the ability to effectively communicate complex information clearly and concisely, and work with staff at various levels.
• Superior organizational and analytical skills with keen attention to detail.
• Superior time management and follow-up skills.
• Must be able to exercise sound judgment while working proactively and effectively with minimal supervision.
• Skilled proficiency in the use of standard office equipment such as computers, typewriters, copiers, fax machines, telephone systems, and office automation systems.
• Skilled proficiency in the use of Microsoft Windows and Office programs (i.e. Word, Excel, Outlook, PowerPoint, SharePoint, OneNote, Teams, etc.)
• Experience coordinating travel with a working knowledge of applicable federal travel regulations, GSA, lodging, and per-diem rates, etc.
• Excellent proficiency in the English language. Professional-level grammar, spelling, and punctuation.
• Ability to work effectively both individually and in a team environment.

ESSENTIAL REQUIREMENTS

Essential duties and responsibilities include the following. Other duties may be assigned.

• Acts as a liaison maintaining good working relationships with executives and other organization staff, exercising discretion and good judgment.
• Polished and professionally answers phones using soft phone or desk phone, coordinates, answers and directs internal, external, and calls from the public; takes and delivers messages as required.
• Supports the division manager and/or executive with calendar management and appointment scheduling.
• Provides collaboration support by scheduling and facilitating video/teleconference (VTC) meetings and briefings. Tracks meeting invite responses and meeting attendance. Using VTC software, presents collaboration documents. Records meeting minutes and action items, and distributes to meeting attendees.
• Works closely with leadership to keep them abreast of current and upcoming commitments and responsibilities, following up appropriately.

  EDUCATION/EXPERIENCE

  High School Diploma or General Education Degree (GED) and ten (10) years relevant experience or equivalent combination of education/experience.

  PHYSICAL DEMANDS

  The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job. Work is primarily performed in an office environment. Regularly required to sit. Regularly required use hands to finger, handle, or feel, reach with hands and arms to handle objects and operate tools, computer, and/or controls. Required to speak and