Administrative Support III/Research Administration

nationwidechildrens; North Carolina; On-site; USD 42,000 - 62,000; Full time

Job summary

Nationwide Children’s Hospital in North Carolina is seeking an experienced administrative professional to support a Section Chief or VP. The role involves scheduling, coordinating events, travel management, and handling reimbursements, with emphasis on excellent customer service and adherence to SOPs.

The position supports training and orientation for colleagues and requires creating correspondence, spreadsheets, and presentations.

Qualifications

• High School diploma or equivalent; business-related or professional development coursework preferred.
• 3 years administrative experience preferred; healthcare environment may be desired.
• Must complete Ambassador Program within first 12 months of employment.

Responsibilities

• Schedules appointments and meeting locations; coordinates business events.
• Manages travel arrangements including air reservations, hotel and car rental.
• Develops travel itineraries in alignment with NCH standards.
• Responsible for completion of reimbursement requests.
• Provides excellent service to internal and external customers by applying best practices and SOPs.
• Anticipates problems and proposes solutions in advance.
• Coordinates special projects within the assigned department.
• May provide assistance in training and orientation of colleagues.
• Creates moderately complex correspondence, spreadsheets and visual presentations for projects.

Skills

Scheduling

Travel planning

Customer service

Problem solving

Project coordination

Training support

Ambassador program

Microsoft Office

Excel

PowerPoint

Education

High School Diploma

Business coursework

Tools

Microsoft Office

Excel

PowerPoint

Word

Job description

Overview:

Job Description Summary:

Performs a wide variety of complex administrative activities for a Section Chief or VP, and/or others as assigned.

Job Description:

Essential Functions:

• Schedules appointments and meeting locations; coordinates business events.
• Manages travel arrangements including air reservations, scheduling options, hotel and car rental.
• Develops travel itineraries in alignment with NCH standards.
• Responsible for completion of reimbursement requests.
• Provides excellent service to both internal and external customers by applying best practices and standard operating procedures.
• Anticipates problems and proposes solutions in advance.
• Coordinates special projects within assigned department.
• May provide assistance in training and orientation of colleagues.
• Creates moderately complex correspondence, spreadsheets and visual presentations for projects.

Education Requirement:

High School Diploma or Equivalent; business-related or professional development coursework preferred.

Licensure Requirement:

(not specified)

Certifications:

(not specified)

Skills:

Must complete Ambassador Program within first 12 months of employment.

Experience:

3 years administrative experience preferred. Experience in a healthcare environment may be desired.

Physical Requirements:

• OCCASIONALLY: Climb stairs/ladder, Electricity, Lifting / Carrying: 0-10 lbs, Lifting / Carrying: 11-20 lbs, Machinery, Pushing / Pulling: 0-25 lbs
• FREQUENTLY: Bend/twist, Color vision, Flexing/extending of neck, Interpreting Data, Reaching above shoulder, Repetitive hand/arm use, Squat/kneel, Standing, Walking
• CONTINUOUSLY: Audible speech, Computer skills, Decision Making, Depth perception, Hand use: grasping, gripping, turning, Hearing acuity, Peripheral vision, Problem solving, Seeing - Far/near, Sitting

Additional Physical Requirements performed but not listed above: (not specified)

The above list of duties is intended to describe the general nature and level of work performed by individuals assigned to this classification. It is not to be construed as an exhaustive list of duties performed by the individuals so classified, nor is it intended to limit or modify the right of any supervisor to assign, direct, and control the work of employees under their supervision.

EOE M/F/Disability/Vet