Administrative Support II- Neurology Clinic

Nationwide Children's Hospital; North Carolina; On-site; USD 36,000 - 48,000; Full time

Job summary

Nationwide Children’s Hospital Inc is seeking a capable administrative assistant to support Neurology providers, handling scheduling, referrals, and various clerical tasks. The role focuses on delivering excellent service to both internal and external customers while maintaining confidentiality and accuracy.

Qualified candidates will have a High School Diploma and roughly two years of administrative experience.

Qualifications

• Provides excellent service to internal and external customers by applying best practices and standard operating procedures.
• Schedules appointments for department staff.
• May assist in training and orientation of colleagues.

Responsibilities

• Provides administrative support for Neurology department operations.
• Handles basic billing/reimbursement tasks for assigned staff.
• Performs moderately complex clerical duties and document preparation.

Skills

Ambassador Program

Education

High School Diploma

Job description

Overview:

Candidate will support Neurology providers, which includes both clinical and administrative scheduling for their providers. Candidate will perform a variety of office tasks such as answering phones, entering and processing referrals, and all other duties as assigned.

Job Description Summary:

Performs moderately complex administrative duties for one or more individuals within the department.

Job Description:

• Essential Functions: Provides excellent service to both internal and external customers by applying best practices and standard operating procedures.
• Prepares correspondence, documents, reports and other materials which may be moderately complex or confidential, sometimes requiring independent judgment.
• Schedules appointments for department staff.
• Participates in department projects of moderate scope and complexity.
• May provide assistance in training and orientation of colleagues.
• May assist in the completion of reimbursement requests for assigned staff.

Education Requirement:

High School Diploma or equivalent, required.

Licensure Requirement:

(not specified)

Certifications:

(not specified)

Skills:

Must complete Ambassador Program within first 12 months of employment.

Experience:

Two years of administrative experience, preferred.

Physical Requirements:

• OCCASIONALLY: Climb stairs/ladder, Electricity, Lifting / Carrying: 0-10 lbs, Lifting / Carrying: 11-20 lbs, Machinery, Pushing / Pulling: 0-25 lbs
• FREQUENTLY: Bend/twist, Color vision, Flexing/extending of neck, Interpreting Data, Reaching above shoulder, Repetitive hand/arm use, Squat/kneel, Standing, Walking
• CONTINUOUSLY: Audible speech, Computer skills, Decision Making, Depth perception, Hand use: grasping, gripping, turning, Hearing acuity, Peripheral vision, Problem solving, Seeing - Far/near, Sitting
• Additional Physical Requirements performed but not listed above: (not specified)

Statement:

"The above list of duties is intended to describe the general nature and level of work performed by individuals assigned to this classification. It is not to be construed as an exhaustive list of duties performed by the individuals so classified, nor is it intended to limit or modify the right of any supervisor to assign, direct, and control the work of employees under their supervision. EOE M/F/Disability/Vet"