Administrative Support II - JUV - CORRECTIONS

Sedgwick County; Wichita (KS); On-site; USD 32,000 - 46,000; Full time

Job summary

Sedgwick County is seeking an Administrative Support II for the Corrections program in Wichita, KS. The role provides clerical and administrative functions, supports department operations, and assists staff and stakeholders with information, records, and reports.

You will handle client payments, data entry, file preparation, and routine communications with vendors and clients while supporting program activities and schedules. A background check and valid license are required.

Qualifications

• One year of varied clerical and/or administrative support experience.
• High school diploma or equivalent.
• Must be at least 21 years of age and pass background checks including KCJIS Security Policy fingerprint.
• Driving level position requiring valid US driver's license and vehicle insurance.

Responsibilities

• Enter program fees, non-program fees, test results, and client payments into systems.
• Answer, screen, and route calls; greet visitors; respond to routine questions; escalate complex inquiries.
• Receive, sort, stamp, and distribute mail and packets; prepare routine clerical materials.
• Communicate with vendors and service personnel; manage shared calendars and training/events.
• Distribute bus passes and similar client-support items; maintain distribution/inventory logs.
• Record, maintain, and distribute departmental data; process UA reports and input results into databases.
• Maintain current program policies and update copies as revisions occur.
• Prepare intake folders, onboarding documents, and intake records for new clients.

Skills

Customer service

Data entry

Clerical support

Education

High school diploma or equivalent

Job description

Administrative Support II - JUV - CORRECTIONS

Work Schedule: Monday - Friday 8:00 AM - 5:00 PM. May be eligible for flex schedule.

Provides administrative and clerical support for Department of Corrections programs, maintains office operations and the physical work environment, and prepares and distributes information, records, and reports for KDOC, staff, clients, and other stakeholders.

Customer Service

• Enter program fees, non-program fees, test results, and client payments information into applicable systems and records
• Answer, screen, and route telephone calls; greet visitors; respond to routine questions in person, by phone, or in writing; and refer more difficult inquiries to an appropriate official or supervisor.
• Receive, sort, stamp, and distribute incoming mail and packages.
• Prepare documents, copies, and other routine clerical materials in support of program operations.
• Communicate with and direct vendors, contractors, and service personnel to appropriate locations for assigned work.
• Manage shared room calendars and assist staff and stakeholders with locating trainings, meetings and other program activities.
• Distribute bus passes, gift cards, and similar client-support items as requested, and maintain accurate distribution and inventory logs.

Data Maintenance

• Record, maintain, and distribute statistical data related to departmental services, activities, and operations for KDOC and other stakeholders.
• Prepare, process, maintain, and distribute UA reports, daily receipt reports, and daily credit card deposit reports; record UA results in client files required databases; and ensure records are accurate, complete, and compliant with department policy.
• Maintain current program policies and update physical or maintained copies as revisions occur.

Clerical and Program Support

• Compile daily UA lists and complete data entry and other support work for administrative reports used by leadership, intensive supervision officers, and program staff.
• Post and distribute program communications such as weekly job lead bulletins, staff listings, and similar materials, as assigned.
• Create intake folders, intake records, and other onboarding documentation for new clients.
• Audit, break down, scan, and prepare closed files and related documentation for digital retention and entry into appropriate systems.
• Receive client payments, verify accuracy, and prepare cash deposit reports.
• Receive, edit, prepare, and distribute program-related reports.
• Prepare purchase request forms and submit purchase orders for approval.
• Assist with office operational tasks such as payphone coin collection, cardboard recycling, service requests, Help Desk tickets, and print/copy meter reads, as applicable.
• Provide administrative coverage for program areas as needed and maintain flexibility to support office operations throughout the department.

Minimum Qualifications: One year of experience in varied clerical and/or administrative support work. High school diploma or equivalent. Must be at least 21 years of age. Pass legal background check, Child and Adult Abuse & Neglect Central Registry checks, KCJIS Security Policy (fingerprint) check, and pre-employment screens. Must also meet the required conditions contained in KSA 65-516 and KAR 28-4-356. Per Sedgwick County Policy, this is a driving level position that requires a valid US driver’s license without restrictions and current proof of automobile insurance. Personal passenger vehicle for use (mileage reimbursement is provided by County).

Preferred Qualifications: Two or more years of administrative support work.

It is the policy of Sedgwick County not to discriminate in its programs or services provided to the general public, including employment and all other activities, on the basis of race, color, religion, national origin, citizenship, sex, age, disability, veteran status or any other similarly protected status. Sedgwick County is committed to making the application, interview, and pre-employment testing process accessible to persons with disabilities. If you wish to volunteer information regarding any special assistance you may need, please notify Human Resources by phone at [phone], TDD (Kansas Relay at 711 or 800-766-3777).Do not use this phone number foret employment questions. This number is provided only for those requiring ADA assistance. You will be contacted should the department feel that you are a qualified candidate.